Kingsville Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise excellent rehabilitation and therapy departments. Still worth an in-person visit.
based on 48 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, as the therapy departments receive consistent praise for helping patients regain mobility. However, families should closely monitor dietary requirements and nursing responsiveness, as multiple reviewers have noted issues with understaffing and failure to follow specific medical dietary needs.
Google Reviews
Google Reviews
48 reviews analyzed“Families seeking rehabilitation services will likely find the physical, occupational, and speech therapy departments to be a major strength, with several reviewers reporting successful recovery outcomes. However, there are significant concerns regarding nursing responsiveness, medication/dietary management for diabetic patients, and instances of understaffing. While many praise the kindness of specific nurses and CNAs, others have reported serious lapses in care and communication during discharge or emergency situations.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy departments
- Compassionate and hardworking nursing and CNA staff
- Professional and welcoming administration and front desk
- Effective social work and patient advocacy
Concerns
- Understaffing leading to slow response to call lights/alarms (mentioned by 3 reviewers)
- Poor dietary management for specific medical needs (e.g., diabetes) (mentioned by 2 reviewers)
- Inconsistent communication regarding billing and discharge (mentioned by 2 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific staff members and details mentioned in reviews. While positive reviews are met with warm, individualized gratitude, negative reviews rely on a standardized template of escalating concerns to leadership and inviting private communication.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and therapy departments; could you tell us more about how the therapists work with residents to reach their goals?
- 2Since we want to ensure all medical needs are met, how does the dietary team manage specific nutritional requirements, such as diabetic-friendly meal planning?
- 3How does the nursing team prioritize responding to call lights and alarms during the night shifts to ensure residents are safe and comfortable?
- 4We noticed the administration is very responsive to feedback; what is the best way for our family to stay in the loop regarding any changes in billing or discharge planning?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
- 6In the event of a medical emergency after hours, what is the protocol for notifying the family and ensuring immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team was also great. They pushed my dad when he needed it but also let him rest when he was working hard.”
“The nurses and therapists are exceptional. We visited often and we're always happy at the condition we found him in and their aptitude at keeping the schedule to rotate his body and keep him clean.”
“Social Worker Christy Lopez was wonderful. This may sound like a small thing but it increased my comfort dramatically.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with infection control appearing on three separate surveys and medication errors cited twice following family complaints. The most concerning patterns involve medication management, infection prevention, and food safety, with families having filed reports that triggered inspections. While all deficiencies show correction dates, the repeated problems with infection control and multiple complaint-driven citations about medication safety suggest ongoing challenges with fundamental care practices that families should investigate further during visits.
Mar 25, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 11, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 7, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 3, 2025Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 24, 2024Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ownership & Operations
Who Operates This Facility
Dewitt Medical District
for profit
REGENCY IHS OF KINGSVILLE, LLC
TANEICHA GRADY-BRAVO
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 25 of 67
Ownership & Management
Owners
Regency Ihs of Kingsville LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Hg Opco 1, LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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