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Public Google reviewers rate this highly and often mention beautiful and well-maintained facility. Schedule a visit to confirm the fit.
based on 83 Google reviews
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Public Google reviewers rate Kingston Bay Senior Living highly. Reviewers highlight: beautiful and well-maintained facility, warm and friendly frontline staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Kingston Bay is highly regarded by many families for its beautiful, clean facility and a warm, welcoming atmosphere created by attentive staff. However, recent reviews highlight significant concerns regarding management changes, specifically regarding inconsistent communication, sudden rent increases, and staffing shortages in the memory care wing.
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Distribution · 84 analyzed
The owner provides highly personalized and enthusiastic responses to 5-star reviews, often mentioning specific staff members. For negative reviews, they avoid arguing and instead use a consistent template to express concern and invite private offline resolution.
Personalized based on this facility's data
Key Review Excerpts
“The Kingston Bay team is the best. My mother needed specialized senior care, which ended up turning into a short term hospice stay in a respite room. The staff were most accommodating/understanding of our difficult situation.”
“My grandmother lived at Kingston Bay for a time, and our whole family loved the facility. The staff was always warm and welcoming, they were always ready to help, and gave my grandmother the best care.”
“I have been there for a while with Karen and you got people that are just not doing anything I mean it's terrible you have to ask him to change her it's you know the the new people that coming in they don't know what to do nobody's really showing them what they should do to me it's not real good”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The investigation addressed two allegations: maintaining a comfortable temperature and following the facility menu. Regarding temperature, the report noted open work orders for AC issues and observed that some thermostats were not set correctly. For menu compliance, the allegations were deemed unsubstantiated. Overall, no formal citations were issued.
The facility underwent a Case Management - Health & Safety Inspection following a complaint. The Licensing Program Analyst observed the facility and found that resident apartments, common areas, and essential services were clean and properly maintained. No deficiencies were cited during this inspection.
The inspection identified five deficiencies across multiple regulatory areas, including immediate risks related to medication management and unsecured medications (Type A). Additionally, there were Type B deficiencies concerning recordkeeping, improper use of medical equipment (bed rails), and general sanitation issues within the facility. All deficiencies require corrective action by specified due dates.
Fresno Sr. Housing Ptrs; Agemark Mgmt LLC
DENNIS, SARAH
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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