Kingsley Specialty Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 5)
- High staff turnover (63%)
Below average in IA · Meets national RN staffing standard · Below chain average · No penalties on record
What this means for your family
Families should be encouraged by the specific praise for the nursing staff and leadership, which suggests a core of dedicated care. However, because there are significant, albeit vague, warnings from some reviewers, we recommend scheduling an in-person tour to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
11 reviews on Google“Kingsley Specialty Care receives polarized feedback, with several family members praising the staff's dedication and kindness toward residents. However, the facility also faces severe, albeit brief, criticism regarding trust and quality of care, alongside a high volume of reviews that lack descriptive text.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and kind nursing staff
- Professional leadership
- Well-maintained facility environment
Concerns
- Lack of trust and perceived poor quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the kindness of your nursing staff; how do you ensure that this level of compassion is maintained across all shifts?
- 2With the recent state inspections, what specific steps has the leadership team taken to address and resolve the noted deficiencies?
- 3How does the facility manage staffing levels during the night or weekend hours to ensure consistent medical oversight?
- 4What is your protocol for handling a sudden medical emergency or a change in a resident's condition during the middle of the night?
- 5We'd love to hear more about the daily schedule—what kind of social activities or outings are available to keep residents engaged?
- 6How does the administration work with families to build trust and ensure we are always updated on the quality of care being provided?
Personalized based on this facility's data
Key Review Excerpts
“Staff were caring and took great care of my grandpa. Forever grateful for the kind staff!”
“The staff at Kingsley Specialty Care are so kind and dedicated to the residents. The DON is a Rockstar, she is professional, Intelligent and a dedicated leader.”
“its a good nursery home, they are taking good care of my my uncle who is dying, and shame on you people for thinking this place is bad, they do a good job keeping my uncle from dying.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports triggering complaints across this facility's four recent surveys, with 11 complaint-related deficiencies identified. Recurring issues include food safety and meal preparation, care planning and resident assessments, and fire safety systems. Problems with medication management, infection control, and resident dignity also appear repeatedly across surveys, though all deficiencies have been corrected according to the provider.
Aug 7, 2025Routine10
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 7, 2025Complaint1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Jan 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 13, 2024Routine17
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Sep 13, 2024Complaint4
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 29, 2023Routine5
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 21, 2026ComplaintClean
Fed violations: 7, State violations: 2
Nov 13, 2025OtherClean
Fed violations: 0, State violations: 0
Sep 8, 2025InspectionClean
Fed violations: 0, State violations: 0
Aug 7, 2025InspectionClean
Fed violations: 10, State violations: 0
Jan 15, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jan 9, 2025ComplaintClean
Fed violations: 2, State violations: 0
Oct 11, 2024InspectionClean
Fed violations: 0, State violations: 0
Sep 13, 2024InspectionClean
Fed violations: 13, State violations: 0
Ownership & Operations
Who Operates This Facility
Kingsley Specialty Care
nonprofit
Chain Affiliation
Care Initiatives
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 28 of 43
Ownership & Management
Owners
Care Initiatives
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit careinitiatives.org
Medicare data downloads
Original nursing home datasets
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