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Nursing HomeMedicaid Top Rated

King Nursing & Rehabilitation Community

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2280 Tower Hill Road, Houghton Lake, MI 4862961 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 25 Google reviews

5
4
3
2
1
King Nursing & Rehabilitation Community Nursing Home in Houghton Lake, MI — Street View
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What this means for your family

This facility is highly regarded by many families for its compassionate staff and support for complex rehabilitation needs. However, due to reports of inconsistent hygiene and dietary management, we strongly recommend conducting an unannounced tour to inspect the cleanliness of the bathrooms and asking specifically how the facility handles special dietary requirements.

Google Reviews

Google Reviews

25 reviews on Google
King Nursing & Rehabilitation Community receives highly polarized feedback, with many families praising the compassionate, attentive staff and clean environment for long-term care. However, other reviewers report significant concerns regarding facility hygiene, inconsistent meal quality, and failures in basic care tasks like laundry management and dietary compliance.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean5.0Activities8.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Compassionate and attentive nursing staff
  • Supportive care for complex needs like TBI
  • Clean and well-maintained facility environment
  • Positive interaction with residents

Concerns

  • Poor facility cleanliness and hygiene issues (mentioned by 3 reviewers)
  • Inconsistent or poor quality of food and dietary management (mentioned by 3 reviewers)
  • Understaffing leading to missed care tasks (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(2)5.04.0'21(1)1.05.0'23(1)3.14.8'25(4)5.0'26(6)

Distribution · 27 analyzed

5
19
4
2
3
0
2
1
1
5

How They Respond to Reviews

16%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that you have a 3-star staffing rating, what specific measures are in place to ensure residents receive timely assistance with daily care tasks?
  • 2I noticed some feedback regarding the dining experience; could you walk me through how you manage dietary preferences and ensure meal quality for residents?
  • 3Could you share how your team maintains the facility's cleanliness and hygiene standards on a daily basis?
  • 4With your facility being well-regarded for supporting complex needs like TBI, how does your nursing team coordinate care for residents with specialized medical requirements?
  • 5How do you typically communicate with families regarding changes in a resident's health or daily well-being, and what is the best way for us to stay involved?
  • 6What does a typical day look like for residents here in terms of social activities and community engagement?

Personalized based on this facility's data


Key Review Excerpts

My 42 year old brother just left this facility after 2 1/2 months. He is suffering from severe brain injuries and the staff here was amazing! They were kind to him, supported and spent a lot of time with him on the roller-coaster of emotions he experiences.

Family member of TBI patient · 2024★★★★★

My father has been at King Nursing Center for over a month now and I feel very confident that he is being treated with the best care, compassion, and respect. The nurses and caregivers are genuine and kind when assisting my Dad and other patients.

Long-term resident's family · 2024★★★★★

My mom was in there for rehabilitation. There wasn't a person in there that knew what the hell was going on. not enough staff to get her showered. bugs in the bathroom. food was horrible.

Rehab patient's family · 2024☆☆☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.88hrs
OK
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
15.5%
MI
15.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.5%
MI
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
15.3%
MI
13.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
19.4%
MI
20.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.6%
Mixed vs Avgs
Here
5.6%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
14.4%
MI
11.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.8%
MI
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.2%
Better than Avg
Here
88.2%
US
81.8%
MI
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (9.8)
1 complaint-triggered

King Nursing & Rehabilitation Community shows a concerning pattern of recurring safety and infrastructure deficiencies, particularly with fire safety systems, electrical/generator issues, and exit safety that persist across multiple surveys from 2023-2025. One family filed a complaint about protection of residents' belongings. The facility also had issues with food safety, infection control, and resident care including nutrition and mobility services, though all deficiencies show correction dates.

Apr 10, 2025Routine
6
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Dec 18, 2024Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

May 8, 2024Routine
7
0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Jun 15, 2023Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Ownership & Operations

Who Operates This Facility

Owner / Operator

King Nursing & Rehabilitation Community

Organization Type

for profit

Chain Affiliation

Chain Name

Atrium Centers

Chain Size

26 facilities nationwide

Chain avg rating: 3.1/5 · Rank 2 of 26 (Best)

Ownership & Management

Owners

Atrium Centers, LLC

Owner · Organization

100%

Albright Ross, Susan

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Amicus Properties LLCAdp of the SnfAtrium Centers Management LLCAdp of the SnfBroad River RehabilitationAdp of the SnfForvis Mazars LlpAdp of the SnfLeaderstat LtdAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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