Kindred Hospital - Louisville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (3 vs median 2.0)
Below average in KY · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in KINDRED HEALTHCARE chain · $64,799 in fines · Very few deficiencies
What this means for your family
While many families report excellent communication and compassionate care, the facility has a recent, severe report regarding wound care and physician oversight. When touring, we strongly recommend asking for the facility's protocols on pressure ulcer prevention and how often attending physicians personally examine patients in their rooms.
Google Reviews
Google Reviews
16 reviews on Google“Kindred Hospital Louisville's Subacute Unit (SAU) receives high praise from many families for its compassionate, communicative, and professional staff who provide emotional support to both patients and relatives. However, there is a critical report of severe medical neglect, including untreated bedsores and sepsis, suggesting significant inconsistencies in clinical oversight and physician engagement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Strong communication with family members
- Effective therapy and rehabilitation services
- Clean and well-maintained facility environment
Concerns
- Serious medical neglect and lack of physician oversight
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into your daily updates with families?
- 2Given the current staffing ratings, could you walk me through how you ensure consistent, hands-on care for each of the 47 residents throughout the day and night?
- 3I understand that medical oversight is a top priority for our family; what is the specific process for physician rounds and how do you ensure doctors are actively involved in the care plans here?
- 4With your facility being a smaller community of 47 residents, what does a typical day look like in terms of social engagement and activities to keep everyone active?
- 5I see there have been some recent health inspection findings; what specific steps has the leadership team taken to address those areas and improve the quality of care?
- 6Since therapy and rehabilitation are highlighted as strengths here, how do you coordinate those services with the nursing staff to ensure a smooth recovery process?
Personalized based on this facility's data
Key Review Excerpts
“The care was poor resulting in extremely large bedsores.and the development of sepsis which required multiple surgeries. The wound nurse didn’t examine the bedsores for 2 months.”
“They communicate, answer any questions I may have, and address any concerns. If anything arises they are on top of it!!”
“All of the staff are well qualified, kind and caring, and, in addition to seeing to his needs, they have seen to some of mine -- providing emotional support that I have needed from time to time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered recent inspections, including concerns about medication management and safety hazards. The facility shows recurring issues with food safety (appearing in both 2023 and 2025), medication management, and emergency preparedness. While most deficiencies have been corrected, one recent medication services violation from late 2024 remains without a correction plan, suggesting ongoing pharmaceutical oversight concerns.
Dec 31, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 31, 2025Routine2
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 30, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 30, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 4, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Dec 4, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 4, 2023
$64,799
Ownership & Operations
Who Operates This Facility
Kindred Hospital - Louisville
for profit
Chain Affiliation
Kindred Healthcare
4 facilities nationwide
Chain avg rating: 3.5/5 · Rank 4 of 4 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit kindredhospitals.com
Medicare data downloads
Original nursing home datasets
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