Kinder Retirement and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
- High staff turnover (53%)
Bottom 25% in LA · Critically understaffed (RN) · Worst in RIGHTCARE HEALTH SERVICES chain · $14,015 in fines
What this means for your family
While some families report positive experiences, the recent trend of reports regarding slow response times and aggressive financial inquiries is concerning. If you choose this facility, we strongly recommend visiting at irregular hours and having a clear advocate present to monitor care and administrative interactions.
Google Reviews
Google Reviews
11 reviews on Google“Kinder Retirement and Rehabilitation Center receives polarized feedback, with some families praising the compassionate care and cleanliness, while others report significant concerns regarding responsiveness and administrative conduct. Recent reviews highlight issues with staff attentiveness during rehab stays and aggressive inquiries regarding financial assets shortly after admission.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Clean facility environment
- Positive long-term resident experiences
Concerns
- Slow response times to call buttons (mentioned by 2 reviewers)
- Aggressive or inappropriate administrative financial questioning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time for a resident who presses their call button for assistance?
- 2Could you walk me through your facility's process for handling financial and insurance paperwork to ensure families feel comfortable and informed during the onboarding process?
- 3With the facility currently holding a 1-star CMS rating, what specific quality improvement initiatives are you prioritizing right now to enhance the level of care?
- 4What steps are you taking to improve communication between the nursing staff and family members to ensure we are always kept in the loop regarding our loved one's health?
- 5I’ve heard positive things about the compassion of your nursing team; how do you foster that culture while managing the daily demands of a 100-resident facility?
- 6What does a typical day of engagement look like for residents here, and how do you encourage participation in activities?
Personalized based on this facility's data
Key Review Excerpts
“He hit his call button for forty minutes to try to get someone to just move his curtain so he could watch his T.V.”
“He was only there a few days when admin was asking how much his property & house were worth.”
“We are so grateful for the love and compassion she and my brother are shown on a daily basis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing issues, with 7 of 19 deficiencies triggered by families filing complaints with authorities. The most recurring problems involve medication management, resident assessment and care planning, and quality of care standards. While all violations show correction dates, the pattern of repeated medication-related deficiencies and the high number of complaint-driven investigations suggest persistent care quality concerns that families should carefully evaluate during visits.
Aug 6, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 6, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 13, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 18, 2024Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 18, 2024Routine3
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jan 29, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 29, 2024
$14,015
Ownership & Operations
Who Operates This Facility
Kinder Retirement and Rehabilitation Center
for profit
Chain Affiliation
Rightcare Health Services
13 facilities nationwide
Chain avg rating: 2.6/5 · Rank 12 of 13 (Worst)
Ownership & Management
Owners
The Vernice C Wright Irrevocable Trust
Owner · Organization
Abington, Leonard
Owner
Davis, Eric
Owner
Poston, Albert D
Owner
Poston, Bryan a
Owner
Poston, Larry S
Owner
Sanders, Jack
Owner
Stevens, Vikki
Owner
Sullivan, Marjorie P
Owner
CA Davis Enterprises LLC
Owner · Organization
Davis, Craig
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.