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Nursing HomeMedicaid Investigative

Kin on Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4416 South Brandon Street, Rainier Valley · Seattle, WA 98118100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 17 Google reviews

5
4
3
2
1
Kin on Health Care Center Nursing Home in Seattle, WA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (21 vs median 14)

Bottom 25% in WA · Meets national RN staffing standard · Above recommended total nurse staffing · $8,278 in fines

Source: Medicare data

What this means for your family

Kin On is a strong candidate for families seeking a culturally specific environment where staff speak Cantonese and Mandarin. However, given past reports of inadequate supervision, we strongly advise you to conduct an unannounced visit during a weekend or evening shift to observe staffing levels and resident engagement firsthand.

Google Reviews

Google Reviews

17 reviews on Google
Kin On Health Care Center receives polarized feedback, with recent reviews highlighting culturally competent care and language accessibility for Asian residents. However, historical concerns regarding staffing levels, resident supervision, and a lack of engaging activities suggest significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean8.0Activities7.0MedsN/AMemory3.0Comms4.0ValueN/A

Strengths

  • Culturally competent care for Asian residents
  • Staff proficiency in Cantonese and Mandarin
  • Availability of culturally specific Asian meals
  • Engaging cultural activities like mahjong and tai chi

Concerns

  • Inadequate resident supervision and safety (mentioned by 3 reviewers)
  • Staff indifference or lack of empathy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'19(1)'22(2)'24(1)'26(6)

Distribution · 20 analyzed

5
11
4
2
3
0
2
0
1
7

How They Respond to Reviews

12%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's focus on culturally competent care, how do you integrate traditional activities like mahjong and tai chi into the daily schedules of residents who may have memory care needs?
  • 2I noticed the facility has a strong staffing rating; how do you ensure that staff members remain consistently attentive and empathetic when providing hands-on care throughout the day?
  • 3What specific protocols or safety measures are in place to ensure residents are well-supervised, particularly during transitions between activities or in common areas?
  • 4Since communication is a priority for our family, what is your standard process for keeping families updated on their loved one's health status and any changes in their care plan?
  • 5How does the facility address the 21 recent health inspection deficiencies, and what specific steps have been taken to improve those areas of concern?
  • 6In the event of a medical emergency, what is the protocol for coordinating care with local hospitals, and how quickly are family members notified?

Personalized based on this facility's data


Key Review Excerpts

我先生喺健安輔助生活住咗三年半,照顧得好細心。員工識講廣東話同普通話,有亞洲餐,又有好多活動,例如打麻雀、太極、畫畫同過節。

Memory care family member · 2025

The staff at Kin On were very professional and friendly. The facilities were complete and the environment was very clean.

Family member · 2026★★★★★

The elderly rarely have anything to do. They just wander about or stay in bed all day.

Family member · 2021☆☆☆☆
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.21hrs
OK
Registered nurses for medical care
Total Nursing
4.37hrs
OK
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
WA
17.2%
King
19.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
19.5%
WA
12.2%
King
10.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
95.5%
WA
93.8%
King
91.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility12.4%
Worse than Avg
Here
12.4%
US
5.3%
WA
5.6%
King
6.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.4%
Worse than Avg
Here
92.4%
US
93.4%
WA
95.9%
King
96.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.9%
Mixed vs Avgs
Here
22.9%
US
19.4%
WA
23.0%
King
21.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.7%
Worse than Avg
Here
79.7%
US
81.8%
WA
87.8%
King
89.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.2%
Worse than Avg
Here
76.2%
US
79.8%
WA
82.0%
King
83.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
WA
1.3%
King
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
3penalties
Near state avg (17.1)
8 complaint-triggered
$8,278 in fines

Families have filed 8 complaints against this facility, triggering federal investigations that found recurring problems with accident prevention and safety, abuse/neglect response procedures, and medication management. The facility shows persistent issues with safety supervision, with accident hazard violations appearing in multiple complaint investigations, though all documented deficiencies have been corrected by the facility.

Aug 11, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 20, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 4, 2025Complaint
3
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 26, 2025Routine
28
0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Dec 23, 2024Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 1, 2024Complaint
1
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Aug 11, 2025

$17,215

Fine

May 20, 2025

$8,278

Payment Denial

Jan 3, 2024

38-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kin on Health Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Cheung, ClaraOfficer / DirectorChou, ChristinOfficer / DirectorDong, GarretOfficer / DirectorEng, DennisOfficer / DirectorKong, KonnieOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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