Kent County Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 20 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (56%)
Below average in Texas · Critically understaffed (RN) · Above average staffing · $187,081 in fines
What this means for your family
This facility is an excellent choice if you prioritize a clean environment and a staff that treats residents with genuine compassion. Because many reviews come from people with personal ties to the local community, you can expect a high level of personalized care, though you may want to verify specific details regarding dietary options during your tour.
Google Reviews
Google Reviews
20 reviews analyzed“Families considering Kent County Nursing Home can expect a highly caring environment where staff members are noted for treating residents like family. Reviewers consistently praise the cleanliness of the facility and the genuine compassion of the nursing team, though there is limited specific information regarding food or specialized medical services.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and beautiful facility
- Safe and loving environment
- High standard of resident care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've read such wonderful things about how compassionate and loving the staff is here; how do you foster that culture of care among your team?
- 2Since the facility is described as so clean and beautiful, what are your daily routines for maintaining the comfort and cleanliness of the resident rooms?
- 3I noticed there were some recent notes regarding health inspections; what specific steps has the facility taken to address those areas and improve care standards?
- 4With a smaller, intimate community of 60 residents, what kind of daily activities or social outings do you have planned to keep everyone engaged?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for getting immediate care for a resident?
- 6How do you ensure that the staffing levels are sufficient to provide the high standard of personalized care that your residents deserve?
Personalized based on this facility's data
Key Review Excerpts
“The staff here really CARES. They're mostly local to Jayton and often work beyond the scope, not just for residents, but local family and friends.”
“When searching for just the right care center for my husband after he had completed physical therapy in a rehab center but could not yet walk, and him being a large man it was impossible to take him home safely. I searched many Nursing Facilities in the Lubbock area and did not find one that I felt he would be comfortable in.”
“Clean facility, wonderful staff. The residents are very well cared for. In between Lubbock and Abilene. I highly recommend this home for loved ones as my grandfather was once a resident and I personally worked here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about Kent County Nursing Home, triggering 9 of the 27 deficiencies found across recent inspections, including serious concerns about abuse prevention and reporting that surfaced in November 2024. The facility has recurring issues with care planning, medication management, and food safety that have persisted across multiple surveys. While all deficiencies show correction dates, the pattern of repeated problems in core care areas and family-initiated complaints warrants careful consideration.
Dec 4, 2025Routine4
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 20, 2024Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 30, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 5, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 4, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 12, 2023Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Nov 20, 2024
$132,214
Fine
Feb 6, 2024
$10,915
Fine
Jan 8, 2024
$3,387
Fine
Jan 2, 2024
$2,797
Fine
Dec 11, 2023
$3,846
Fine
Nov 6, 2023
$1,747
Fine
Oct 4, 2023
$32,175
Ownership & Operations
Who Operates This Facility
County of Kent
government
NATHAN SMITH
Ownership & Management
Owners
County of Kent
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit kentcountynursinghome.com
Medicare data downloads
Original nursing home datasets
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