Nursing HomeMedicaid Medicare 5-star

Kendall Lakes Healthcare and Rehab Center

Strong Medicare quality ratings; public reviewers often praise exceptionally clean and modern facility. Still worth an in-person visit.

5280 Sw 157 Avenue, West End · Miami, FL 33185|150 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.9/5

based on 871 Google reviews

(786) 433-7400 Directions Website

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What this means for your family

Kendall Lakes Healthcare and Rehab Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptionally clean and modern facility and warm, compassionate, and attentive nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

871 public Google reviews available

Kendall Lakes Health and Rehabilitation Center receives overwhelming praise for its cleanliness, modern facility, and compassionate staff, with many reviewers describing it as feeling like a luxury hotel. While the vast majority of feedback is highly positive, a small minority of reviewers have raised concerns regarding administrative responsiveness and weekend staffing levels. Families considering this facility should be encouraged by the strong consensus on staff friendliness and facility maintenance while remaining mindful of potential gaps in communication during off-hours.

Quality Themes

Tap a score for details

Strengths

Exceptionally clean and modern facility
Warm, compassionate, and attentive nursing staff
Engaging and high-quality activities program
Professional and helpful social services team

Concerns

Lack of therapy services on weekends (mentioned by 2 reviewers)
Slow administrative response times and poor communication (mentioned by 2 reviewers)
Understaffing leading to delays in patient assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 183 analyzed

177

⚡134 reviews posted between May 5, 2025 – May 9, 2025 · 134 were 5-star

⚡17 reviews posted between Feb 11, 2026 – Feb 12, 2026 · 16 were 5-star

⚡13 reviews posted between May 25, 2026 – May 30, 2026 · 11 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given that the facility has a 5-star rating for health inspections, what specific protocols do you have in place to maintain such high standards of cleanliness and care?
2I noticed that staffing levels are a primary focus for your team; how do you manage daily support to ensure residents receive timely assistance despite the current staffing rating?
3Since therapy services are primarily offered during the week, what options or activities are available to keep residents engaged and mobile over the weekend?
4What is the best way for families to stay in the loop regarding their loved one's care, and how do you ensure administrative communication remains proactive and responsive?
5Your activity program receives wonderful feedback; could you share a few examples of the most popular social events or programs currently running for residents?
6In the event of a medical emergency, what is your specific process for stabilizing a resident and communicating the situation to family members immediately?

Personalized based on this facility's data

Key Review Excerpts

“The place is beautiful, reminiscent of a luxury hotel. The rooms have private bathrooms, expert cleaning, and activities include dominoes, BBQ, live music, and even hair and nail treatments.”

Granddaughter of resident · 2025★★★★★

“The therapist pushed just enough to motivate you so you could progress and meet your goals. The nurses and cna's were the best. Some were actual angels.”

Rehab patient · 2025★★★★★

“Evelyn consistently goes above and beyond to engage the residents with thoughtful, fun, and meaningful activities that brighten their days. Her warmth and genuine care make a noticeable difference in the community.”

Visitor/Family member · 2025★★★★★

Source: 183 Google reviews in the current analysis set; Google reports 871 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.44hrs

Registered nurses for medical care

Total Nursing

4.11hrs

All nurses + aides combined

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility66.7%

Worse than Avg

Here

66.7%

12.8%

4.6%

Miami-dade

3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

19.0%

10.5%

Miami-dade

4.0%

Residents whose walking got worse

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

14.1%

9.5%

Miami-dade

6.7%

Residents needing more daily help over time

↓ Lower is better

This Facility2.4%

Better than Avg

Here

2.4%

13.9%

8.7%

Miami-dade

7.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.5%

Better than Avg

Here

11.5%

19.5%

14.4%

Miami-dade

14.5%

Residents on antipsychotic medication

↓ Lower is better

This Facility8.3%

Better than Avg

Here

8.3%

15.4%

8.6%

Miami-dade

10.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

94.7%

Miami-dade

98.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

82.0%

95.2%

Miami-dade

99.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

1.6%

1.5%

Miami-dade

2.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

11findings in history

Latest survey: 0 · well below FL avg (7.3)

1 complaint-triggered findings

A family filed a complaint triggering a 2025 inspection that found safety hazards, though this was corrected. The facility has had recurring issues with daily care assistance, medication management, and maintaining safe environments across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the pattern suggests ongoing challenges with basic care standards that families should discuss during visits.

Jun 16, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 18, 2024Routine3 findings

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Dec 8, 2022Routine7 findings

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kendall Lakes Healthcare and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Gold FL Trust II

Chain Size

36 facilities nationwide

Chain avg rating: 3.1/5 · Rank 1 of 46 (Highest rating)

Ownership & Management

Owners

Kendall Lakes Snf Holdco LLC

Owner · Organization

100%

FL Master Opco Holdco LLC

Owner (parent company) · Organization

100%

Key personnel

Marin, LeylaW-2 Managing EmployeeShelby, JackOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(786) 433-7400

kendallhrc.com

5280 Sw 157 Avenue

Miami, FL 33185

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

871 reviews from families & visitors

Official Website

Visit kendallhrc.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.