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Nursing HomeMedicaid Top Rated

Katahdin Health Care LLC

Strong Medicare quality ratings; families often praise high frequency of five-star ratings. Still worth an in-person visit.

22 Walnut Street, Millinocket · Millinocket, ME 0446236 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 5 Google reviews

5
4
3
2
1
Katahdin Health Care LLC Nursing Home in Millinocket, ME — Street View
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What this means for your family

It is difficult to assess the quality of care due to a lack of descriptive feedback in recent high ratings. If you choose this facility, you should specifically ask about the current patient-to-provider ratios to ensure your loved one receives adequate attention.

Google Reviews

Google Reviews

5 reviews on Google
This facility has received several five-star ratings, though many of these reviews lack specific details regarding care or amenities. One reviewer expressed concern regarding the high ratio of patients to doctors/PAs, suggesting potential issues with provider availability.

Strengths

  • High frequency of five-star ratings

Concerns

  • High patient-to-provider ratio

Rating Trends

Tap a year to see what changed

2344.02018(1)2.02021(1)5.02022(1)5.02024(1)5.02026(1)

Distribution · 5 analyzed

5
3
4
1
3
0
2
1
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a smaller, more intimate community of 36 residents, how do you ensure everyone gets personalized attention during meal times?
  • 2I noticed your staffing rating is quite strong; how do you ensure that high level of care is maintained during shift changes?
  • 3What specific steps is the facility taking to address the recent state inspection findings and improve overall health inspection scores?
  • 4Could you tell me more about the daily activities or social programs available to keep residents engaged and active?
  • 5In the event of a medical emergency during the night, what is the protocol for contacting the family and coordinating with doctors?
  • 6How does the nursing team monitor and manage any changes in a resident's health or medication needs on a daily basis?

Personalized based on this facility's data


Key Review Excerpts

To many patients per pa/dr.

Patient/Family member · 2021★★☆☆☆
Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
4.04hrs
99%
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
19.5%
ME
17.3%
Penobscot
18.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.5%
ME
20.6%
Penobscot
23.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.3%
Better than Avg
Here
12.3%
US
15.3%
ME
26.9%
Penobscot
25.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility23.2%
Worse than Avg
Here
23.2%
US
12.1%
ME
11.2%
Penobscot
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.0%
Mixed vs Avgs
Here
25.0%
US
14.4%
ME
25.3%
Penobscot
21.8%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
5.3%
ME
5.5%
Penobscot
7.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.7%
Better than Avg
Here
82.7%
US
81.8%
ME
71.7%
Penobscot
73.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (11.3)

This facility shows recurring patterns of deficiencies across three surveys, particularly in care planning, food safety, and infection control. Issues with developing complete resident care plans within required timeframes have persisted across all three inspections (2022, 2024, 2025), along with repeated problems in food handling and vaccination policies. While the facility has provided correction dates for all 37 deficiencies, the pattern of repeated violations in core care areas suggests ongoing operational challenges that families should carefully consider.

Mar 18, 2026Routine
5
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 12, 2025Routine
17
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Mar 13, 2024Routine
7
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0947Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Katahdin Health Care LLC

Organization Type

for profit

Chain Affiliation

Chain Name

First Atlantic Healthcare

Chain Size

10 facilities nationwide

Chain avg rating: 2.8/5 · Rank 5 of 10

Ownership & Management

Owners

First Atlantic Corporation

Owner · Organization

Key personnel

Bernard, KimberlyOfficer / DirectorOtis-Higgins, AndreaOfficer / DirectorPelkey, WandaOfficer / DirectorRiendeau, ChristineOfficer / DirectorFirst Atlantic Healthcare INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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