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Nursing HomeMedicaid

Ka Punawai Ola

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

91-575 Farrington Highway, Kapolei, HI 96707120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 384 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its clean environment and effective rehabilitation therapy, making it a strong choice for recovery. However, families should proactively ask about evening staffing ratios and establish a clear communication plan with the nursing team to ensure timely updates and care during off-hours.

Google Reviews

Google Reviews

384 reviews on Google
Ka Punawai Ola is widely praised for its clean, well-maintained facility and a compassionate, professional staff that makes visitors and residents feel like family. While the vast majority of reviews are glowing regarding the quality of nursing and rehab care, a few families have raised concerns about communication gaps and understaffing during evening hours.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities8.0Meds5.0MemoryN/AComms6.0ValueN/A

Strengths

  • Warm, compassionate, and professional nursing staff
  • Clean, well-maintained, and home-like environment
  • Effective physical and occupational therapy programs
  • Welcoming and helpful administrative and front-desk team

Concerns

  • Understaffing during evening/night shifts leading to delayed assistance (mentioned by 2 reviewers)
  • Communication gaps regarding patient status or location (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72024(17)4.92025(145)4.82026(55)

Distribution · 217 analyzed

5
191
4
19
3
5
2
0
1
2

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily operations?
  • 2With the facility having 120 residents, what steps do you take to ensure consistent communication with families regarding their loved one's daily status or if they are moved within the facility?
  • 3I understand that evening and night shifts can be busy; how does your staffing model ensure that residents receive timely assistance during those later hours?
  • 4Given your 5-star overall rating, what specific programs or activities do you find are most successful in fostering that 'home-like' environment for your residents?
  • 5With 9 state violations noted in the past year, could you walk me through the process you use to address and resolve those specific areas of concern?
  • 6How do you coordinate your physical and occupational therapy programs with the nursing staff to ensure a resident's care plan remains seamless throughout the day?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff was excellent. All the nurses and aids were courteous and very good at their job. The physical therapy was first-rate and effective in getting me ready to return home.

Rehab patient · 2025★★★★★

Everyone at Ka Punawai Ola who assisted in making the transition for my auntie a smooth and seamless one and they showed nothing less than excellence, empathy, and absolute sincerity when it came to our cares and concerns for auntie’s care.

Long-term resident's family · 2024★★★★★

Unfortunately the beds are aged and the lack of side rails are concerning. With only one RN on night duty it is difficult for medication distribution when incidents occur. Patients having to wait two hours for a nitroglycerin tab for chest pains is concerning!

Visitor · 2026
Source: 384 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.69hrs
OK
Registered nurses for medical care
Total Nursing
4.03hrs
98%
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
16%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.5%
HI
8.6%
Honolulu
8.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.5%
Worse than Avg
Here
27.5%
US
15.3%
HI
22.0%
Honolulu
22.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
15.5%
HI
11.3%
Honolulu
9.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.1%
Mixed vs Avgs
Here
1.1%
US
12.1%
HI
1.2%
Honolulu
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.4%
Worse than Avg
Here
25.4%
US
19.4%
HI
17.6%
Honolulu
18.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
HI
96.0%
Honolulu
94.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
81.8%
HI
82.8%
Honolulu
81.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.6%
Better than Avg
Here
85.6%
US
79.8%
HI
84.7%
Honolulu
84.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
HI
1.0%
Honolulu
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (10.4)
5 complaint-triggered

KA Punawai Ola has consistent deficiencies across three surveys, with families filing at least one complaint about reporting of suspected abuse or neglect. The facility repeatedly struggles with resident rights issues, nutrition and dietary services, and care planning, with the same problems appearing across multiple inspections from 2023 through 2025. While all deficiencies show correction dates, the recurring nature suggests ongoing challenges with maintaining standards.

Apr 24, 2026Complaint
4
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 3, 2025Routine
8
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Apr 3, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 26, 2024Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 5, 2023Routine
13
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0713Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide or arrange emergency care by a doctor 24 hours a day.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Federal Penalties

Fine

Mar 16, 2026

$13,343

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ka Punawai Ola

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 48 of 194 (Best)

Ownership & Management

Owners

Kellett Partners Lp

Owner · Organization

15%

Kellett, Stiles

Owner

29%

Kennedy, Deborah

Owner

5%

Partee, Leslie

Owner

7%

Key personnel

Life Care Centers of America, INC.ManagerLeung, AlbertManagerReyes-Caday, JenalynManagerLife Care Centers of America, INC.Adp of the SnfLeung, AlbertAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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