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Public Google reviewers rate this highly and often mention warm and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Juniper Village at South Hills highly. Reviewers highlight: warm and attentive nursing and care staff, recently renovated, clean, and modern facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Juniper Village at South Hills is highly regarded by families for its warm, attentive staff and recent facility renovations that provide a clean, modern, and 'homey' atmosphere. While many praise the quality of care and the kindness of the leadership team, some past concerns regarding staffing levels and communication during transitions should be verified.
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Key Review Excerpts
“They cared for my dad with such warmth, dignity, and attentiveness that it gave our family real peace of mind. Every interaction felt personal and never rushed.”
“The building is very bright and very clean.”
“The staff is always attentive and always has time for our family. My Aunt is like a new person with all the activities going on.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Juniper Village at South Hills underwent 11 inspections, resulting in 4 clean reports and 19 violations. The recorded findings included issues regarding facility documentation, maintenance needs like missing window screens, and specific safety concerns involving water temperatures and equipment placement.
During the 11:00 p.m. to 7:00 a.m. shift, a direct care staff person grabbed a resident's forearm, resulting in bruising from the wrist to the elbow and on the left wrist.
Resident contract language regarding surveillance equipment was found to potentially restrict the resident's right to privacy.
The resident contract stated smoking was not permitted on premises, but the home actually permits smoking in a designated outdoor area.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The home failed to provide sufficient supervision to protect a resident from repeated incidents of inappropriate touching and physical mistreatment.
The allegation of resident abuse was not reported to the local Area Agency on Aging Protective Services until 5/7/24.
The incident involving inappropriate touching was not reported to the Department within the required 24-hour timeframe.
The home failed to submit a plan of supervision to the Department after suspending a staff person involved in an allegation of abuse.
A staff member did not receive the required orientation in general fire safety and emergency preparedness for this specific location.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Juniper Village at South Hills LLC
for profit
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