Johnson County Health and Rehab, LLC
Strong Medicare quality ratings; families often praise clean, modern, and well-maintained facility. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and effective therapy programs, making it a strong candidate for rehabilitation. However, because some reviewers have reported significant delays in bedside assistance, we strongly recommend asking the administrator about current nurse-to-patient ratios and how they handle call-light response times during off-hours.
Google Reviews
Google Reviews
45 reviews on Google“Johnson County Health and Rehab receives high praise for its clean, modern facility and dedicated therapy team, with many families expressing deep gratitude for the care provided to their loved ones. However, there are significant reports of slow response times for bedside assistance and concerns regarding the quality of physical therapy and dietary options. While most reviews are overwhelmingly positive, the presence of critical feedback regarding staffing responsiveness and management suggests a need for families to conduct a thorough tour and ask pointed questions.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Effective and professional physical therapy team
- Compassionate and attentive nursing staff
- Warm, home-like atmosphere
Concerns
- Slow response times for bedside assistance (mentioned by 2 reviewers)
- Inadequate or generic physical therapy programs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2With your facility having a 4-star staffing rating, could you walk me through how you ensure timely assistance when a resident rings for help in their room?
- 3Since your physical therapy team is highly regarded, how do you tailor those programs to ensure they feel personalized rather than one-size-fits-all for each resident?
- 4Given the 4-star health inspection rating, what specific protocols do you have in place to maintain that high standard of care and cleanliness on a daily basis?
- 5What are some of the most popular social activities or community events that help create that warm, home-like atmosphere I’ve heard about?
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“The therapists there were excellent and got her back on her feet, and she is now back home, good as new!”
“If you needed help and used your bedside light, you could easily wait a couple of hours before anyone might check on you. The physical therapy was a joke and consisted of placing everyone in a circle and getting them to move their feet or hands.”
“The only reason for four stars is the food menu is very limited if you eat a heart healthy diet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring safety hazards, with accident prevention deficiencies appearing three times across surveys, including one complaint-triggered incident where a family filed a report. The facility also had repeated issues with food safety and problems with medication labeling and resident rights. While most deficiencies show correction dates, the persistence of safety concerns, particularly accident hazards, warrants careful consideration during any visit.
Aug 7, 2025Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 12, 2024Routine4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 24, 2023Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Mar 12, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Johnson County Health and Rehab, LLC
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 16 of 38
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit johnsoncountyhr.com
Medicare data downloads
Original nursing home datasets
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