Jeffersonville Care Center LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High RN turnover (80%)
Top 25% in GA · Critically understaffed (RN) · Above average staffing · Best in PEACH HEALTH GROUP chain · $4,119 in fines
What this means for your family
While one reviewer found the rehab therapy team helpful, the facility is currently facing multiple serious allegations regarding patient neglect and unauthorized retention of residents. Families should exercise extreme caution and consider alternative facilities, as the recent reports of poor communication and lack of transparency are highly concerning.
Google Reviews
Google Reviews
9 reviews on Google“Jeffersonville Care Center LLC faces severe allegations regarding patient neglect, significant weight loss, and unauthorized retention of residents beyond their discharge dates. While one reviewer reports a positive experience with the rehab therapy team and specific staff members, the majority of recent feedback highlights alarming issues with communication, transparency, and basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehab therapy program
- Specific staff members noted for kindness
- Supportive environment for some rehab patients
Concerns
- Failure to discharge patients as scheduled (mentioned by 2 reviewers)
- Neglect and lack of basic patient care (mentioned by 3 reviewers)
- Poor communication and lack of transparency with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing ratings, what specific steps is the facility taking to ensure consistent, high-quality daily care for every resident?
- 2I understand that communication is a priority; could you walk me through your process for keeping family members updated on changes in a loved one's health or care plan?
- 3What is your typical protocol for ensuring that discharge timelines are clearly communicated and managed effectively for patients completing their rehab stay?
- 4With the rehab therapy program being a noted strength, how do you integrate those therapy goals into the resident's daily routine and social activities?
- 5How does your nursing team coordinate with local hospitals to handle urgent medical needs or emergencies that may arise outside of standard business hours?
- 6What measures are in place to ensure that the individual needs and comfort of residents are consistently met throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“My brother G. is currently at the Ctr and he’s well taken care of. He’s happy with the care, therapy, staff, and comfort.”
“My father was supposed to be there 14 to 21 days. 1 month went by and they didn’t discharge him. Another month went by. He came back after two months. No explanation nothing.”
“My brother’s health has declined dramatically here, with neglect, missing personal property, and refusal to release him, although he has requested discharge.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 40 deficiencies across three surveys, including multiple family complaints that triggered investigations. The most recurring issues involve fire safety and building maintenance, daily care assistance, and resident rights violations. While all deficiencies have reported correction dates, families have filed complaints about care quality, medication handling, and infection control as recently as February 2025, suggesting ongoing concerns that warrant careful evaluation during any visit.
Apr 9, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 3, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 20, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 20, 2025Routine13
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 24, 2023Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Aug 24, 2023Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Federal Penalties
Fine
Aug 24, 2023
$4,119
Ownership & Operations
Who Operates This Facility
Jeffersonville Care Center LLC
for profit
Chain Affiliation
Peach Health Group
5 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 10 (Best)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit jeffersonvillenh.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.