Jefferson's Ferry
Strong Medicare quality ratings; families often praise attentive and caring staff. Still worth an in-person visit.
based on 77 Google reviews

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What this means for your family
Jefferson's Ferry is an excellent choice for families seeking a high-end, community-focused environment with strong staff engagement. While the facility is highly rated for its dining and social programs, we recommend that families inquire about the current maintenance and administrative processes to ensure they align with your expectations.
Google Reviews
Google Reviews
77 reviews on Google“Jefferson's Ferry is widely regarded as a high-end, well-maintained retirement community that offers a sophisticated environment for independent and assisted living. Reviewers consistently praise the attentive staff, high-quality dining options, and the variety of engaging activities available to residents. While most feedback is overwhelmingly positive, potential families should be aware that it is a premium-priced facility and there are isolated reports regarding maintenance and health concerns.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained facilities
- High-quality, delicious dining options
- Engaging activities and community atmosphere
Concerns
- Maintenance and administrative responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high CMS staffing rating, how do you ensure that the attentive care mentioned by families remains consistent across all shifts?
- 2We've heard wonderful things about the dining options here; could you tell us more about how menus are planned and how residents participate in mealtime?
- 3What kind of engaging community activities or social outings are available to help residents stay connected with one another?
- 4How does the administrative team handle requests for facility maintenance or room repairs to ensure everything stays well-maintained?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6Since the facility is so well-regarded for its cleanliness, what kind of daily housekeeping schedule do the residents experience?
Personalized based on this facility's data
Key Review Excerpts
“My parents have lived at JF for over 10 years now. The staff is lovely, the activities are well-planned, the food is delicious, and most importantly the respect and care for the residents is obvious.”
“Compared to other nursing homes, this is a pricier option but you will see every dollar spent well and devoted to providing the best patient care.”
“My mom is 90 and has lived here for 5 yrs and loves it. We just visited her at Jefferson's Ferry and it was delightful. Met staff members and many knew mom by name and all were friendly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies regarding resident protection from abuse and improper use of physical restraints, raising serious safety concerns. The facility shows recurring issues across safety systems, food service, and infection control protocols. While all violations have reported correction dates, the pattern of complaints about resident protection and the range of operational deficiencies warrant careful consideration during any visit.
Jun 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 29, 2025Routine1
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Nov 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
May 31, 2024Routine2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 30, 2022Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Ownership & Operations
Who Operates This Facility
Jefferson's Ferry
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
77 reviews from families & visitors
Official Website
Visit jeffersonsferry.org
Medicare data downloads
Original nursing home datasets
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