Jaxpointe at Saulsbury Ct Assisted Living
Limited public data on Jaxpointe at Saulsbury Ct Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews

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What this means for your family
While some families have seen positive health outcomes for their loved ones, the recent reports of poor hygiene and lack of staff experience are significant red flags. We strongly recommend scheduling an unannounced tour to personally inspect the cleanliness of the living areas and observe staff interactions with residents before making a decision.
Google Reviews
Google Reviews
15 reviews on Google“Jaxpointe at Saulsbury Ct receives polarized feedback, with some families praising the personalized care and physical recovery of their loved ones, while others report significant concerns regarding cleanliness and staff competency. While some visitors appreciate the home-like environment and attentive caregivers, recent negative reports highlight issues with hygiene and the level of experience among staff members.”
Quality Themes
Tap a score for detailsStrengths
- Home-like, inviting environment
- Personalized, caring approach by owners
- Positive outcomes for resident health and weight gain
Concerns
- Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since this is a smaller home-like setting with eight residents, what specific steps do you take to maintain a high standard of cleanliness and hygiene in the shared living spaces?
- 2I noticed you are very active in responding to feedback online; how do you incorporate family input into the daily care plans for your residents?
- 3Given the personalized approach you take toward resident health and nutrition, how do you tailor meal plans and activity schedules to meet the unique needs of each individual?
- 4With a smaller resident capacity, how do you ensure that the environment remains engaging and socially stimulating throughout the day?
- 5What is your protocol for handling medical emergencies or urgent health changes, especially during the overnight hours?
- 6Could you walk me through your current process for routine housekeeping and laundry to ensure the home remains a comfortable and sanitary environment for everyone?
Personalized based on this facility's data
Key Review Excerpts
“Ever since we place him here he has gained all his weight back and some he looks so much better! Every time we have been to the facility everyone there has been helpful and friendly.. and the communication has be”
“The caregivers asked questions about who my mom is and were very knowledgeable and enjoyed their jobs. The house was very clean.”
“Employees really don’t have experience or knowledge on how to take care of these people. I fee sorry for the clients. Floors are dirty and the clients are usually wet or unattended when needed.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jan 15, 2025Complaint
A revisit survey was completed on 1/15/25 or all previous deficiencies cited on 7/25/24. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Mar 12, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 11, 2023Complaint
A licensure complaint, prompted by #CO32604, was completed on 7/11/23. Deficiencies were cited. Based on observation, record review and interview, the residence failed to ensure a name based criminal history report was requested, prior to hire, and conducted by the Colorado Bureau of Investigation (CBI) for three of three sample staff (#1-#3), affecting five current residents and one former resident (#6).Findings include:1. ObservationOn 7/11/23 between approximately 7:30 a.m. and 4:00 p.m., Staff #3 worked in the residence and provided care and se.. Based on observation, record review and interviews, the residence failed to update comprehensive assessments when residents' conditions changed from baseline status or at least annually, affecting one of two sample residents (#1) and one former resident (#6). (Cross-reference Q1150, Q1362 and Q2130)Findings include:1. References and Residence Policya. The residence' s care plan policy, updated 3/1/15, read in part: " Residents are reassessed at least yearly or .. Based on observation, record review, and interview, the residence failed to develop and implement policies and procedures for the identification, reporting, and investigation of injuries of unknown origin, affecting one of two sample residents (#1) and one former resident (#6) whose records were reviewed. (Cross reference Q2130, Q1146 and Q1150)Findings include:1. Reference and Residence PolicyAccording to the Centers for Disease Control and Preventio.. Based on record review and interview, the residence failed to develop policies and procedures to establish a fall management program, affecting five current residents and one former resident (#6).Findings include: An untitled and undated policy included in the residence' s Quality Management Program (QMP) read in part: "Prevention of falls is a top priority. The majority of residents being cared for have compromised health conditions and increased fall risks. If.. Based on record review and interview, the residence failed to ensure the care plan for each resident in the secure environment included a resident' s known behavioral expressions along with individualized approaches to be implemented and a description of how the resident will have continuous independent access to their room and protect from unwanted visitation, affecting one former resident (#6). (Cross-reference Q1362 and Q1146) Findings include: T.. Based on record review and interview, the residence failed to make available, either directly or indirectly through a resident agreement, personal services, affecting one of two sample residents (#1). Findings include:1. Reference and Residence Policya. Chapter VII regulations governing assisted living residences, in section two, defines "Personal Services" as those services that an assisted living residence and its staff provide for each resident including, but not l.. Based on record review and interview, the residence failed to show compliance with the Colorado Adult Protective Services Data System (CAPS Check), prior to hiring staff who provided direct care to at-risk residents, affecting five current residents and one former resident (#6).Findings include: 1. References According to Colorado Revised Statutes (2017) Title 26 Human Services Code, " ... individuals receiving care and services from persons employed in programs.. Based on record review and interviews, the residence failed to ensure resident records contained progress notes including information on resident status, wellbeing, any out-of-the-ordinary events and the date, time and circumstances of a resident' s death, affecting one of two sample residents (#1) and one former resident (#6). (Cross-reference Q1362 and Q1146)Findings Include:1. Residence PolicyThe residence' s Resident Record policy, updat..
Jan 27, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit jaxpointe.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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