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Nursing HomeMedicaid Investigative

Jasper Point of Journey LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

618 Gennett Drive, Jasper, GA 3014360 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 28 Google reviews

5
4
3
2
1
Jasper Point of Journey LLC Nursing Home in Jasper, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 5.0)

Bottom 25% in GA · Below recommended RN staffing · Worst in JOURNEY HEALTHCARE chain · $4,233 in fines

Source: Medicare data

What this means for your family

While some families report recent improvements under new leadership, the facility has a history of severe, recurring complaints regarding hygiene and medication management. If you are considering this facility, we strongly recommend unannounced visits and asking specifically how they ensure daily hygiene and medication adherence for high-needs residents.

Google Reviews

Google Reviews

28 reviews on Google
Jasper Point of Journey LLC experiences highly polarized feedback, with recent reviews highlighting a stark divide between severe allegations of neglect and praise for new administrative leadership. Families report critical issues regarding hygiene, medication management, and inconsistent therapy schedules, while some recent visitors note improvements in facility atmosphere and staff engagement. Potential residents and their families should exercise extreme caution and conduct thorough, in-person visits to verify current standards of care.

Quality Themes

Tap a score for details
Food4.0Staff3.0Clean2.0Activities7.0Meds1.0Memory3.0Comms2.0ValueN/A

Strengths

  • Compassionate individual staff members
  • Recent administrative efforts to improve facility culture
  • Professional rehab therapy services (cited in select cases)
  • Organized activities and resident interaction

Concerns

  • Neglect and poor hygiene (soiled bedding/clothing) (mentioned by 4 reviewers)
  • Inconsistent or missed physical therapy sessions (mentioned by 3 reviewers)
  • Unprofessional or rude communication from administrative/admissions staff (mentioned by 4 reviewers)
  • Medication management errors or withholding (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(1)'21(4)'23(3)'25(2)'26(5)

Distribution · 30 analyzed

5
12
4
1
3
0
2
1
1
16

How They Respond to Reviews

21%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed recent efforts to improve the facility culture; could you share what specific changes have been implemented in the last few months to support the staff and improve resident care?
  • 2With the current staffing levels, what is your process for ensuring that residents receive timely assistance with personal hygiene and bedding changes throughout the day and night?
  • 3How do you track and verify that physical therapy sessions are consistently provided as scheduled for each resident?
  • 4Given the importance of medication safety, what specific protocols and double-check systems do you have in place to prevent errors and ensure all medications are administered correctly?
  • 5I see that you have an active activities program; could you walk me through a typical week of resident engagement and how you tailor these activities to those who may be less mobile?
  • 6How does your administrative team handle communication with families when concerns arise, and what is your standard timeline for responding to questions or issues?

Personalized based on this facility's data


Key Review Excerpts

SINCE MIKE DYKES HAS BECOME THE ADMINISTRATOR AT JASPER POINT,EVERYTHING HAS IMPROVED!!!! CONTENT AND HAPPY STAFF IS ALWAYS HELPING RESIDENTS

Long-term resident's family · 2026★★★★★

they left her for 12 hour's in her own feces...they withheld her seizure medicine which made her have 4 seizures

Memory care family member · 2026☆☆☆☆

The place wasn't clean & the staff was unkind and rude. My Dad being bedridden was left numerous times in a urine soaked bed up to 2 hours.

Long-term resident's family · 2024☆☆☆☆
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
77%
Registered nurses for medical care
Total Nursing
2.91hrs
71%
All nurses + aides combined
Staff Turnover
73%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

2

measures

Worse Than Avg

14

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility42.4%
Worse than Avg
Here
42.4%
US
12.1%
GA
10.6%
Pickens
1.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
14.4%
GA
15.7%
Pickens
6.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
15.3%
GA
16.6%
Pickens
8.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.7%
Worse than Avg
Here
35.7%
US
19.5%
GA
20.5%
Pickens
26.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.3%
Worse than Avg
Here
82.3%
US
93.4%
GA
91.2%
Pickens
98.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
15.5%
GA
20.1%
Pickens
12.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.5%
Worse than Avg
Here
57.5%
US
81.8%
GA
80.4%
Pickens
88.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.7%
Worse than Avg
Here
73.7%
US
79.8%
GA
78.4%
Pickens
84.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
GA
2.4%
Pickens
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Well above state avg (6.1)
6 complaint-triggered
$4,233 in fines

This facility has ongoing compliance issues with families filing complaints about safety concerns, nursing staffing, and medication labeling. The most recurring problems involve care planning, accident prevention, and infection control, appearing across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the persistence of similar issues over three years suggests systemic challenges that families should carefully consider when evaluating this facility.

Nov 21, 2025Routine
14
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Nov 27, 2024Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 21, 2024Routine
8
0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 21, 2024Complaint
2
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 29, 2024Complaint
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

May 22, 2022Routine
7
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Federal Penalties

Fine

Oct 23, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

Jasper Point of Journey LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Journey Healthcare

Chain Size

34 facilities nationwide

Chain avg rating: 1.7/5 · Rank 11 of 19 (Worst)

Ownership & Management

Owners

Journey Ox of Ga LLC

Owner · Organization

3 Bees Holdings LLC

Owner (parent company) · Organization

Ajoj Holdings LLC

Owner (parent company) · Organization

Bees Family Irrevocable Trust

Owner (parent company) · Organization

Blue Ocean Trust

Owner (parent company) · Organization

Journey Ox Ga Healthcare Holdings LLC

Owner (parent company) · Organization

Shasam Family Trust

Owner (parent company) · Organization

Shasam Holdings LLC

Owner (parent company) · Organization

Mcguinness, Bernard

Owner (parent company)

Mcguinness, Bernard

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Mcguinness, BernardManaging Control - Governing BodyJourney Ox Ga Management LLCManagerBilbo, RichardManagerClarke, BoManagerConrad, CameronManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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