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Assisted Living

Jasmin Terrace at El Molino

Limited public data on Jasmin Terrace at El Molino. Call, tour, and ask to meet current residents' families — your own impression matters most.

245 S. El Molino Ave., Pasadena, CA 91101206 bedsLicensed & Active
Google rating
3.4/5

based on 18 Google reviews

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Jasmin Terrace at El Molino Assisted Living in Pasadena, CA — Street View
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What this means for your family

The nursing staff at Jasmine Terrace is exceptionally compassionate and excels at providing emotional support for both residents and families. However, you must verify their communication protocols regarding medical emergencies and hospitalizations, as multiple past reviews highlight a failure to notify families during critical events.

Google Reviews

Google Reviews

18 reviews on Google
Families can expect a compassionate nursing staff that provides deep emotional support, as evidenced by caregivers mourning alongside residents. However, there are serious, historical allegations regarding poor communication during medical emergencies, inadequate feeding assistance, and issues with facility cleanliness.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean1.0Activities5.0MedsN/AMemory7.0Comms2.0ValueN/A

Strengths

  • Compassionate and empathetic nursing staff
  • Spacious environment with outdoor access
  • Engaging evening activities like live music
  • Patient and loving care for dementia residents

Concerns

  • Failure to notify family of medical emergencies or hospitalizations (mentioned by 2 reviewers)
  • Inadequate assistance with feeding and hydration
  • Unprofessional administrative/intake processes

Rating Trends

Tap a year to see what changed

234'12(1)'16(5)'18(1)'21(1)'25(2)'26(1)

Distribution · 22 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassionate nursing staff and the live music events; could you tell us more about the types of evening activities planned for the residents?
  • 2How does the care team ensure that family members are notified immediately if there is a medical emergency or a change in a resident's health status?
  • 3What specific protocols are in place to ensure residents receive consistent assistance with meals and staying hydrated throughout the day?
  • 4Could you walk us through your process for managing cleanliness and upkeep in the resident rooms and common areas?
  • 5How would you describe the dining experience here, specifically regarding the variety of meals and the daily meal schedule?
  • 6What is the typical process for new residents during the intake period to ensure a smooth transition into the community?

Personalized based on this facility's data


Key Review Excerpts

They took better care of my dad than I could ever do. My dad passed away at 4:50 in the morning. By the time I walked in, a young nurse, I still don’t know her name, was crying and mourning by dad’s side.

Long-term resident's family · 2025★★★★★

The staff all know the names of the residents. The head nurse, Mary, as well as other supervising nurses, are wonderful. Of all the facilities I visited that were within my price range, only Jasmin had a large space in which my husband could walk around, including a large patio

Long-term resident's family · 2017★★★★

In many encounters with and observations of caretakers during the process, not once did we hear or see anything but positive, encouraging, yes-loving communication. Even the most challenging interactions were met with patience and ...love.

New resident's family · 2016★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

63total
18 Type A— immediate health risk
51 Type B— non-compliance
Clean record— no deficiencies found
Mar 19, 2026Inspection
Clean

The facility underwent an unannounced required annual inspection on March 19, 2026. The inspector noted that the facility maintained good standards across physical plant, food service, and resident care areas. Crucially, the report explicitly states, "No deficiencies were observed during this visit."

Jan 9, 2026Complaint
Clean

This report details a complaint investigation regarding allegations of inadequate supervision leading to resident falls and failure to seek medical attention. The investigation found that the facility provided adequate supervision and that staff did seek necessary medical attention following the reported falls. Consequently, all allegations were deemed unsubstantiated.

Aug 18, 2025Complaint
Clean

This report details a Complaint Investigation conducted regarding allegations of staff failing to prevent a resident from wandering into another resident's room, leading to verbal altercations. The investigation found that there was not a preponderance of evidence to prove the alleged violation(s), resulting in the allegation being deemed 'Unsubstantiated.' No specific deficiencies were cited in the report.

Jul 31, 2025Complaint
Clean

The investigation found deficiencies related to basic resident needs and failure to ensure required participation in daily activities. Specifically, the facility was cited for not having a comprehensive plan to meet all resident basic needs and for failing to escort a resident to required daily exercise classes on multiple dates.

Jul 15, 2025Complaint
Clean

This report details a complaint investigation conducted following an unannounced visit. The allegations regarding staff failing to prevent harm between residents and staff responding untimely were both deemed unsubstantiated based on the evidence gathered during interviews and record reviews.

Mar 11, 2025Complaint
Clean

This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings, providing a comfortable environment, and responding to call buttons in a timely manner. All three allegations were investigated and subsequently found to be unsubstantiated based on resident and staff interviews.

Mar 11, 2025Other
Clean

This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings, providing a comfortable environment, and responding to call buttons in a timely manner. All three allegations were investigated and subsequently found to be unsubstantiated based on resident and staff interviews.

Feb 24, 2025Inspection
Clean

The inspection was an annual visit conducted by the LPA. The physical plant and general areas were observed to be in good repair, and water temperatures were within acceptable ranges. The only deficiency noted was that the medication room was inaccessible to the residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

V & E Management, LLC

Administrator

VIRGINIA GARCIA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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