Jasmin Terrace at El Molino
Limited public data on Jasmin Terrace at El Molino. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews

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What this means for your family
The nursing staff at Jasmine Terrace is exceptionally compassionate and excels at providing emotional support for both residents and families. However, you must verify their communication protocols regarding medical emergencies and hospitalizations, as multiple past reviews highlight a failure to notify families during critical events.
Google Reviews
Google Reviews
18 reviews on Google“Families can expect a compassionate nursing staff that provides deep emotional support, as evidenced by caregivers mourning alongside residents. However, there are serious, historical allegations regarding poor communication during medical emergencies, inadequate feeding assistance, and issues with facility cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and empathetic nursing staff
- Spacious environment with outdoor access
- Engaging evening activities like live music
- Patient and loving care for dementia residents
Concerns
- Failure to notify family of medical emergencies or hospitalizations (mentioned by 2 reviewers)
- Inadequate assistance with feeding and hydration
- Unprofessional administrative/intake processes
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassionate nursing staff and the live music events; could you tell us more about the types of evening activities planned for the residents?
- 2How does the care team ensure that family members are notified immediately if there is a medical emergency or a change in a resident's health status?
- 3What specific protocols are in place to ensure residents receive consistent assistance with meals and staying hydrated throughout the day?
- 4Could you walk us through your process for managing cleanliness and upkeep in the resident rooms and common areas?
- 5How would you describe the dining experience here, specifically regarding the variety of meals and the daily meal schedule?
- 6What is the typical process for new residents during the intake period to ensure a smooth transition into the community?
Personalized based on this facility's data
Key Review Excerpts
“They took better care of my dad than I could ever do. My dad passed away at 4:50 in the morning. By the time I walked in, a young nurse, I still don’t know her name, was crying and mourning by dad’s side.”
“The staff all know the names of the residents. The head nurse, Mary, as well as other supervising nurses, are wonderful. Of all the facilities I visited that were within my price range, only Jasmin had a large space in which my husband could walk around, including a large patio”
“In many encounters with and observations of caretakers during the process, not once did we hear or see anything but positive, encouraging, yes-loving communication. Even the most challenging interactions were met with patience and ...love.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 19, 2026InspectionClean
The facility underwent an unannounced required annual inspection on March 19, 2026. The inspector noted that the facility maintained good standards across physical plant, food service, and resident care areas. Crucially, the report explicitly states, "No deficiencies were observed during this visit."
Jan 9, 2026ComplaintClean
This report details a complaint investigation regarding allegations of inadequate supervision leading to resident falls and failure to seek medical attention. The investigation found that the facility provided adequate supervision and that staff did seek necessary medical attention following the reported falls. Consequently, all allegations were deemed unsubstantiated.
Aug 18, 2025ComplaintClean
This report details a Complaint Investigation conducted regarding allegations of staff failing to prevent a resident from wandering into another resident's room, leading to verbal altercations. The investigation found that there was not a preponderance of evidence to prove the alleged violation(s), resulting in the allegation being deemed 'Unsubstantiated.' No specific deficiencies were cited in the report.
Jul 31, 2025ComplaintClean
The investigation found deficiencies related to basic resident needs and failure to ensure required participation in daily activities. Specifically, the facility was cited for not having a comprehensive plan to meet all resident basic needs and for failing to escort a resident to required daily exercise classes on multiple dates.
Jul 15, 2025ComplaintClean
This report details a complaint investigation conducted following an unannounced visit. The allegations regarding staff failing to prevent harm between residents and staff responding untimely were both deemed unsubstantiated based on the evidence gathered during interviews and record reviews.
Mar 11, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings, providing a comfortable environment, and responding to call buttons in a timely manner. All three allegations were investigated and subsequently found to be unsubstantiated based on resident and staff interviews.
Mar 11, 2025OtherClean
This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings, providing a comfortable environment, and responding to call buttons in a timely manner. All three allegations were investigated and subsequently found to be unsubstantiated based on resident and staff interviews.
Feb 24, 2025InspectionClean
The inspection was an annual visit conducted by the LPA. The physical plant and general areas were observed to be in good repair, and water temperatures were within acceptable ranges. The only deficiency noted was that the medication room was inaccessible to the residents.
Ownership & Operations
Who Operates This Facility
V & E Management, LLC
VIRGINIA GARCIA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit jasminterrace.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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