Ivy Park at Woodland Hills

This report details a complaint investigation conducted following allegations regarding medication dispensing and resident hygiene care. The investigation found insufficient evidence to support either allegation, leading to both being deemed 'Unsubstantiated' at this time.

The visit was a Case Management follow-up conducted in conjunction with a complaint investigation. One deficiency was cited regarding medication record keeping practices. This deficiency is classified as Type B, indicating a non-compliance issue that could potentially impact resident care.

The visit was a Case Management follow-up conducted in conjunction with a complaint investigation. One deficiency was cited regarding medication record keeping practices. This deficiency is classified as Type B, indicating a non-compliance issue that could potentially impact resident care.

This report details the findings of a complaint investigation conducted on August 4, 2025. The allegations regarding staff failing to ensure reasonable accommodations and improper handling of room repairs were reviewed. Both allegations were ultimately deemed 'Unsubstantiated' based on the evidence gathered during the investigation.

This report details a complaint investigation regarding food preparation and service safety. The investigation found that the allegation was unsubstantiated, as staff were observed following proper procedures and residents reported satisfaction with the food service.

This report details a complaint investigation concerning allegations of staff verbally abusing a resident. The investigation found no evidence to support the allegation, and the complaint was deemed unsubstantiated. No deficiencies were cited during this visit.

The pre-licensing visit was conducted by LPAs Valeria Conway and Brian Balisi. The facility was inspected and found to have adequate supplies, proper temperature controls, and functional safety equipment. No deficiencies were cited during this review.