Ivy Park at Playa Vista
Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking specialized memory care, as the staff is frequently praised for their expertise with dementia. While recent years show high satisfaction, you should ask about their current staff retention rates and how they manage care transitions to ensure the historical issues with turnover do not affect your loved one.
Google Reviews
Google Reviews
24 reviews on Google“Ivy Park at Playa Vista is highly regarded for its warm, welcoming environment and a dedicated staff that goes above and beyond for residents. Families frequently praise the specialized care provided in the memory care unit and the professional, hands-on leadership of the community directors. While most reviews are glowing, historical concerns regarding staff turnover and communication lapses should be addressed during your visit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional care staff
- Exceptional memory care and specialized dementia support
- Warm, vibrant, and welcoming community atmosphere
- Hands-on and accessible leadership
Concerns
- Staff turnover impacting continuity of care (mentioned by 2 reviewers)
- Communication delays regarding administrative or care updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific staff members and details mentioned in positive reviews. For negative feedback, they use a standardized template to invite further private communication.
Questions for Your Tour
- 1It's wonderful to see how much the leadership team is involved here; how often do the administrators interact directly with the residents and their families?
- 2We've heard such great things about the warmth of the community atmosphere; what kind of social activities or outings do residents typically participate in during the week?
- 3With the specialized dementia support you offer, how do you ensure that care plans are updated and communicated to families in a timely manner?
- 4How does the staff ensure continuity of care and build long-term relationships with residents during any transitions in the care team?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting both the medical team and the family?
- 6How does the facility manage and address any care updates or administrative changes to ensure families are always kept in the loop?
Personalized based on this facility's data
Key Review Excerpts
“As soon as I walked in to Ivy Park Playa Vista, I was pretty sure I found that. As I toured it I was even more certain.”
“Their staff is very accommodating and really go out their way to make sure their seniors have the best lives. She’s the community director and she’s a hands on director, she was with us every step of the way.”
“Particularly Kris Bannon on the Memory Care unit goes above and beyond in caring for the Residents, family and staff.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 11, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 23, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 19, 2025ComplaintClean
This report details a Complaint Investigation regarding allegations of staff sexual abuse of a resident. The investigation, which included record reviews and multiple interviews, found no evidence to support the allegation, resulting in an 'Unsubstantiated' finding. No specific deficiencies were cited in the provided documentation.
Sep 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 6, 2025ComplaintClean
The report details a complaint investigation concerning inadequate staffing and residents being left in soiled diapers. For both allegations, the investigation found no evidence to support the claims, resulting in the allegations being deemed unsubstantiated. No deficiencies were issued during this inspection.
Ownership & Operations
Who Operates This Facility
Welltower Opco Group; Oakmont Management Group LLC
KHATERA BAHADORY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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