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Assisted Living

Ivy Park at Murrieta

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

27100 Clinton Keith Road, Murrieta, CA 92562137 bedsLicensed & Active
Google rating
4.4/5

based on 39 Google reviews

5
4
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1

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What this means for your family

This facility offers a beautiful, high-end environment with staff members who are exceptionally compassionate during end-of-life care. However, families should be extremely vigilant regarding safety protocols and wheelchair locks, as there have been documented instances of resident falls, and should budget for significant extra costs for nursing and supervised activities.

Google Reviews

Google Reviews

39 reviews on Google
Ivy Park at Murrieta is highly regarded for its beautiful, resort-style facility and its compassionate staff, particularly during end-of-life care. However, some families have reported serious safety concerns regarding resident falls and inconsistent service quality, alongside high costs for additional care services.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities9.0MedsN/AMemory5.0Comms4.0Value3.0

Strengths

  • Compassionate and attentive care staff
  • Beautiful, high-end, and clean facility
  • Engaging calendar of social activities and themed events
  • Excellent dining experience and kitchen staff

Concerns

  • Safety issues regarding resident falls and equipment use
  • Inconsistency in staff performance and reliability (mentioned by 2 reviewers)
  • High cost of additional services and lack of transparency in pricing

Rating Trends

Tap a year to see what changed

2344.92021(9)4.62022(11)4.22023(5)3.12024(7)4.02025(4)5.02026(5)

Distribution · 41 analyzed

5
30
4
4
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2
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1
4

How They Respond to Reviews

53%response rate
Good

The owner provides highly personalized and empathetic responses to positive reviews, often acknowledging specific details about residents or staff. For negative reviews, the response pattern shifts to a professional, templated approach focused on inviting further private feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about how the menu is planned and how much input residents have in their meals?
  • 2The social calendar looks very engaging; what are some of the favorite themed events or group activities that residents look forward to most?
  • 3Since the facility is so beautifully maintained, what specific protocols do you have in place to ensure resident safety and prevent falls during daily movement?
  • 4How do you ensure consistent care and communication between the staff and family members, especially during shift changes?
  • 5Can you walk us through the process for managing medical emergencies or urgent care needs after hours?
  • 6When looking at the monthly fees, how are additional services bundled, and how can we get a clear, transparent breakdown of all potential costs?

Personalized based on this facility's data


Key Review Excerpts

I cannot express enough gratitude for the exceptional care my mom received at The Ivy during her final days. The staff was not only attentive and compassionate, but they truly went above and beyond to ensure both my mom and our family felt supported.

Family of deceased resident · 2024★★★★★

The care staff was very compassionate and very caring They took the time to dress mom in her nice clothes and Jewelry. She enjoyed socializing with the residents and participating in the many activities.

Memory care family member · 2025★★★★★

We ate lunch there yesterday visiting an old friend. Food was excellent and cook even came to chat with us

Visitor · 2021★★★★★
Source: 39 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

15total
1 Type B— non-compliance
Clean record— no deficiencies found
May 26, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Sep 30, 2025Complaint
Clean

This report details a complaint investigation conducted on 09/30/2025 regarding allegations concerning resident access to belongings, staff removal attempts, and dignity. All three allegations were found to be unsubstantiated based on the investigation findings.

May 22, 2025Inspection
Clean

The facility underwent a required annual inspection conducted by the LPA. The report indicates that the facility was observed to be clean, well-maintained, and compliant with department requirements across various areas, including infection control, physical plant, and emergency preparedness. No deficiencies were cited during the visit.

May 15, 2024Inspection
Clean

The facility underwent a required annual, unannounced inspection. The evaluator noted that the facility appeared clean, with good maintenance of physical plant, and observed adequate supplies and procedures for safety and food service. No deficiencies were cited at the time of the visit.

Dec 29, 2023Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 21, 2023Complaint
Clean

The report details findings from multiple complaint investigations conducted on different dates, with the final review date being 03/21/2023. The only actionable deficiency cited in the final deficiency table relates to the facility's failure to maintain a written transportation procedure for residents. This is classified as a Type B violation, requiring a Plan of Correction.

Mar 20, 2023Complaint
Clean

This report details the findings of a complaint investigation conducted on March 20, 2023. The investigation reviewed allegations regarding staff preventing a resident from leaving the facility. Based on interviews and record reviews, the outcome of the allegation was determined to be Unfounded.

Mar 20, 2023Complaint
Clean

This report details the findings of a complaint investigation conducted on March 20, 2023. The investigation reviewed allegations regarding staff preventing a resident from leaving the facility. Based on interviews and record reviews, the outcome of the allegation was determined to be Unfounded.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Riverside Care Group, Llc;oakmont Mgmt. Grp. LLC

Administrator

BORJA, JINA L.

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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