Ivy Park at La Palma
Families consistently rate this highly — reviewers highlight warm and welcoming management team. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, 'home-like' environment and a management team that communicates well with families. While the community atmosphere is a major strength, you should inquire about their training protocols for new staff and ask for specific details regarding meal variety to ensure it meets your loved one's needs.
Google Reviews
Google Reviews
16 reviews on Google“Families will find a warm, home-like environment with a highly praised marketing and management team that excels at making new residents and families feel welcome. While the facility is noted for its beautiful, resort-like atmosphere and attentive care, some reviewers have noted inconsistent food quality and a single instance of physical injury involving new staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming management team
- Home-like, beautiful resort-style atmosphere
- Attentive and caring nursing staff
- Strong engagement in community events and celebrations
Concerns
- Inconsistent food quality
- Safety incident involving new staff
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, they use a consistent template to invite further private communication to resolve issues.
Questions for Your Tour
- 1It’s wonderful to see such a beautiful, resort-style atmosphere here; what kind of community celebrations or special events do residents typically participate in each month?
- 2We noticed the management team is very engaged with the community; how do you typically communicate updates or important news to the families of residents?
- 3Since we are looking for a home-like environment, could you tell us more about how the dining experience is structured and how you ensure meal quality remains consistent?
- 4What specific protocols are in place to ensure that new staff members are fully trained and integrated into the safety culture of the building?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying both the nursing staff and the family?
- 6How does the nursing staff balance providing attentive care with maintaining the independence of the residents in an assisted living setting?
Personalized based on this facility's data
Key Review Excerpts
“My mom moved to Ivy Park of La Palma at the beginning of the year and what a gem of a community! Ivy Park feels like a home and looks like a mansion.”
“The Marketing Director Alana was very informative, knowledgeable and caring. We felt at ease leaving grandma in their care.”
“I moved my dad into Sunrise in June 2020, right in the middle of COVID. He has dementia and kept getting out of our house so I needed a secure location for him. Sunrise was amazingly competent during COVID”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 14, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 23, 2026OtherClean
FACILITY EVALUATION REPORT
Aug 1, 2025InspectionClean
The facility underwent an unannounced required visit on August 1, 2025. The inspection noted that the facility is operational, with adequate supplies, and that key areas like the kitchen and storage were inspected. Overall, the report explicitly states that there were no deficiencies found during this inspection visit.
Sep 26, 2024OtherClean
The case management visit was conducted to follow up on an incident report regarding staff physical interaction with a resident. The inspection noted no general health or safety concerns, but two deficiencies were cited related to resident rights. The primary deficiency involves staff physically covering a resident's mouth, which constitutes a violation of the resident's right to dignity.
Jul 17, 2024OtherClean
This was a follow-up visit to address changes in ownership with residents in care. The facility was generally found to be clean, in good repair, and equipped with necessary safety features like call systems and anti-slip materials. The primary deficiency noted was that the facility's fire clearance needs an update to explicitly include the delayed egress procedures for the memory care unit.
Ownership & Operations
Who Operates This Facility
Transformer Opco Llc;oakmont Management Group LLC
MUNOZ, JENNIFER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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