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Public Google reviewers rate this highly and often mention warm and welcoming management team. Schedule a visit to confirm the fit.
based on 16 Google reviews
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Public Google reviewers rate Ivy Park at La Palma highly. Reviewers highlight: warm and welcoming management team, home-like, beautiful resort-style atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a warm, home-like environment with a highly praised marketing and management team that excels at making new residents and families feel welcome. While the facility is noted for its beautiful, resort-like atmosphere and attentive care, some reviewers have noted inconsistent food quality and a single instance of physical injury involving new staff.
Quality Themes
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Rating Trends
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Distribution · 17 analyzed
The owner provides highly personalized responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, they use a consistent template to invite further private communication to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“My mom moved to Ivy Park of La Palma at the beginning of the year and what a gem of a community! Ivy Park feels like a home and looks like a mansion.”
“The Marketing Director Alana was very informative, knowledgeable and caring. We felt at ease leaving grandma in their care.”
“I moved my dad into Sunrise in June 2020, right in the middle of COVID. He has dementia and kept getting out of our house so I needed a secure location for him. Sunrise was amazingly competent during COVID”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
FACILITY EVALUATION REPORT
The facility underwent an unannounced required visit on August 1, 2025. The inspection noted that the facility is operational, with adequate supplies, and that key areas like the kitchen and storage were inspected. Overall, the report explicitly states that there were no deficiencies found during this inspection visit.
The case management visit was conducted to follow up on an incident report regarding staff physical interaction with a resident. The inspection noted no general health or safety concerns, but two deficiencies were cited related to resident rights. The primary deficiency involves staff physically covering a resident's mouth, which constitutes a violation of the resident's right to dignity.
This was a follow-up visit to address changes in ownership with residents in care. The facility was generally found to be clean, in good repair, and equipped with necessary safety features like call systems and anti-slip materials. The primary deficiency noted was that the facility's fire clearance needs an update to explicitly include the delayed egress procedures for the memory care unit.
Transformer Opco Llc;oakmont Management Group LLC
MUNOZ, JENNIFER
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Google Reviews
16 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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