Ivy Park at Bonita
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
Watch Ivy Park at Bonita
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking high-end amenities and robust activity programming for memory care residents. However, due to a highly critical report of unmonitored injuries, families should prioritize asking about their specific protocols for fall monitoring and incident reporting during tours.
Google Reviews
Google Reviews
35 reviews on Google“Ivy Park at Bonita is highly regarded by many families for its compassionate staff and engaging activity programs, particularly within the memory care unit. However, there are serious allegations regarding medical oversight and hygiene from a few reviewers that should be investigated. While many praise the beautiful, hotel-like environment, some families have noted concerns regarding room size and administrative rigidity.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging and diverse activity programs
- Clean, well-maintained, and beautiful facility
- Strong memory care support
Concerns
- Serious medical neglect and failure to monitor falls
- Issues with hygiene and caregiver attitude (mentioned by 2 reviewers)
- Small room sizes and rigid administration
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to 5-star reviews, often mentioning specific staff members and family members by name. For negative reviews, the response shifts to a more formal, templated, and occasionally defensive tone.
Questions for Your Tour
- 1We noticed the facility is beautifully maintained; could you tell us more about how the common areas are designed to encourage residents to socialize?
- 2The activity programs seem very diverse based on what we've heard; what are some of the most popular weekly events for residents here?
- 3How does the care team monitor residents closely during the night or after hours to ensure everyone stays safe and comfortable?
- 4What specific protocols are in place to ensure that every resident's personal hygiene and daily care needs are met consistently by the staff?
- 5We appreciate how much the management engages with feedback; how does the administration involve families in the care planning process?
- 6For residents who may need extra help with mobility, what specific steps are taken to prevent falls and ensure immediate assistance is available?
Personalized based on this facility's data
Key Review Excerpts
“The staff have been very caring toward her and include her in numerous activities daily. I have been very impressed with the kindness and concern all employees of Ivy Park have shown my mom and my family.”
“In 9 short wks, multiple falls & ambulance rides, we took my MIL to emergency to discover week old broken ribs and a fractured pelvis. She never returned to Ivy Park.”
“The building, hallways, and common areas are fastidiously maintained, nicely decorated, and feel like a high-end hotel.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 15, 2026ComplaintClean
The complaint investigation found that the facility was not clean, which was substantiated by the presence of drywall dust from ongoing renovations. This unsanitary environment violates regulations regarding facility cleanliness and maintenance. Two Type B deficiencies were cited related to the facility's failure to maintain a clean and sanitary environment.
Jan 15, 2026ComplaintClean
The complaint investigation found that the facility was not clean, which was substantiated by the presence of drywall dust from ongoing renovations. This unsanitary environment violates regulations regarding facility cleanliness and maintenance. Two Type B deficiencies were cited related to the facility's failure to maintain a clean and sanitary environment.
Oct 23, 2025ComplaintClean
The facility underwent an unannounced Required Annual Inspection. The Licensing Program Analyst noted that the facility was clean, sanitary, and in good repair, and reviewed records without finding any licensing concerns. No deficiencies were observed or cited during this inspection.
Oct 23, 2025InspectionClean
The facility underwent an unannounced Required Annual Inspection. The Licensing Program Analyst noted that the facility was clean, sanitary, and in good repair, and reviewed records without finding any licensing concerns. No deficiencies were observed or cited during this inspection.
Aug 19, 2025OtherClean
The facility underwent an unannounced Case Management Visit conducted by the Licensing Program Analyst. The analyst met with the Executive Director and reviewed an amended complaint investigation report. No deficiencies were cited or observed during this inspection.
Aug 6, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 10, 2025ComplaintClean
This report details a Complaint Investigation conducted on behalf of the Department of Social Services Community Care Licensing Division. The investigation determined that the initial allegations regarding neglect and medication mismanagement were Unfounded because the alleged victim was not a resident of the facility. Therefore, the complaint was dismissed.
Feb 24, 2025OtherClean
The facility underwent an unannounced collateral visit conducted as a follow-up for an unrelated complaint investigation for another facility. The Licensing Program Analyst interacted with staff and residents and obtained facility records. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Transformer Opco Ll;oakmont Management Group LLC
NEWTON, RANDAL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Veterans Home of California - Chula Vista
2.6 miNursing Home · Chula Vista, CA
Hillcrest Manor Sanitarium
3.2 miNursing Home · National City, CA
Ivy Park at Otay Ranch
4.4 miAssisted Living · Chula Vista, CA
Monte Vista Village Senior Living
5.6 miAssisted Living · Lemon Grove, CA
La Mesa Healthcare Center
6.7 miNursing Home · La Mesa, CA
University Care Center
7.0 miNursing Home · San Diego, CA