Ivy Park at Bonita

The complaint investigation found that the facility was not clean, which was substantiated by the presence of drywall dust from ongoing renovations. This unsanitary environment violates regulations regarding facility cleanliness and maintenance. Two Type B deficiencies were cited related to the facility's failure to maintain a clean and sanitary environment.

The complaint investigation found that the facility was not clean, which was substantiated by the presence of drywall dust from ongoing renovations. This unsanitary environment violates regulations regarding facility cleanliness and maintenance. Two Type B deficiencies were cited related to the facility's failure to maintain a clean and sanitary environment.

The facility underwent an unannounced Required Annual Inspection. The Licensing Program Analyst noted that the facility was clean, sanitary, and in good repair, and reviewed records without finding any licensing concerns. No deficiencies were observed or cited during this inspection.

The facility underwent an unannounced Required Annual Inspection. The Licensing Program Analyst noted that the facility was clean, sanitary, and in good repair, and reviewed records without finding any licensing concerns. No deficiencies were observed or cited during this inspection.

The facility underwent an unannounced Case Management Visit conducted by the Licensing Program Analyst. The analyst met with the Executive Director and reviewed an amended complaint investigation report. No deficiencies were cited or observed during this inspection.

This report details a Complaint Investigation conducted on behalf of the Department of Social Services Community Care Licensing Division. The investigation determined that the initial allegations regarding neglect and medication mismanagement were Unfounded because the alleged victim was not a resident of the facility. Therefore, the complaint was dismissed.

The facility underwent an unannounced collateral visit conducted as a follow-up for an unrelated complaint investigation for another facility. The Licensing Program Analyst interacted with staff and residents and obtained facility records. No specific deficiencies were cited in the provided report content.