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Nursing HomeMedicaid Investigative

Ivy at Deer Lodge

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1100 Texas Ave, Deer Lodge, MT 5972260 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 36 Google reviews

5
4
3
2
1
Ivy at Deer Lodge Nursing Home in Deer Lodge, MT — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • High staff turnover (72%)
  • High RN turnover (80%)

Bottom 25% in MT · Below recommended RN staffing · Significantly below average staffing · Very high staff turnover · Worst in IVY HEALTHCARE GROUP chain · $112,620 in fines

Source: Medicare data

What this means for your family

The Ivy at Deer Lodge shows strong results for short-term rehabilitation and physical therapy, with many patients reporting successful recovery. However, given the serious allegations of understaffing and hygiene issues in recent years, we strongly recommend visiting during off-peak hours and asking management directly about their current nurse-to-patient ratios.

Google Reviews

Google Reviews

36 reviews on Google
Ivy at Deer Lodge receives highly polarized feedback, with many reviewers praising the rehabilitation therapy team and staff friendliness, while others report severe neglect and poor facility conditions. Families considering this facility should be aware of a stark divide between positive experiences regarding physical therapy outcomes and serious allegations of understaffing and hygiene issues.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean6.0Activities8.0MedsN/AMemory8.0Comms7.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Friendly and compassionate nursing staff
  • Clean and well-maintained facility
  • Strong teamwork among care staff

Concerns

  • Severe understaffing (mentioned by 2 reviewers)
  • Poor hygiene and unpleasant odors (mentioned by 2 reviewers)
  • Staff distracted by personal devices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(7)'22(8)'24(5)'26(4)

Distribution · 61 analyzed

5
44
4
1
3
3
2
0
1
13

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance with call lights and personal care throughout the day?
  • 2I noticed that some families have mentioned concerns regarding facility hygiene and odors; what is your current daily cleaning schedule and how do you monitor the environment to ensure it stays fresh?
  • 3Since therapy services are a noted strength here, how do you integrate those physical and occupational therapy sessions into the residents' daily routines to ensure they stay active?
  • 4I see that dining experiences are an area you are working to improve; could you walk me through how you gather resident feedback on meals and what changes have been implemented recently?
  • 5How do you ensure that staff remain focused on resident care during their shifts, and what is your policy regarding the use of personal devices while on the floor?
  • 6In the event of a sudden medical change, what is your specific process for communicating with family members and coordinating with local emergency services?

Personalized based on this facility's data


Key Review Excerpts

Their PT and OT folks are the reason that I walked out of there with a cane and not a walker.

Rehab patient · 2022★★★★★

Our dad was at Ivy for the last 3 years. We just lost him to a long battle of dementia. We cannot put into words how happy we are to have had him at Ivy in Deerlodge.

Memory care family member · 2021★★★★★

Went here as a double amputee rehab patient. Had great care from admitting people to even cleaning staff. In 6 weeks they had me ready to go home.

Rehab patient · 2025★★★★★
Source: 36 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.25hrs
79%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
MT
5.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
19.4%
MT
25.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
19.5%
MT
16.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.5%
MT
20.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
15.3%
MT
19.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.0%
Better than Avg
Here
14.0%
US
14.4%
MT
19.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.2%
Worse than Avg
Here
71.2%
US
81.8%
MT
79.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MT
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
3penalties
Near state avg (11.3)
21 complaint-triggered
$112,620 in fines

Families have filed multiple complaints triggering 21 deficiencies, raising concerns about resident protection from abuse and neglect, which has been cited repeatedly across surveys. The facility struggles with care planning, accident prevention, and resident rights issues, though all violations have correction dates. Recurring problems with safety oversight, nursing competency, and fire safety systems suggest persistent operational challenges that families should carefully evaluate.

Dec 3, 2025Routine
7
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Dec 3, 2025Complaint
3
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0745Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Nov 25, 2024Complaint
3
0686Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0697Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Oct 10, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0565Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Sep 19, 2024Complaint
5
0555Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to choose his or her attending physician.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Jul 17, 2024Complaint
4
0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Federal Penalties

Fine

Dec 3, 2025

$26,685

Fine

Nov 25, 2024

$76,624

Fine

Aug 2, 2023

$9,311

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ivy at Deer Lodge

Organization Type

for profit

Chain Affiliation

Chain Name

Ivy Healthcare Group

Chain Size

4 facilities nationwide

Chain avg rating: 1.8/5 · Rank 3 of 4 (Worst)

Ownership & Management

Owners

Coane, Ryan

Owner

45%

Key personnel

Coane, RyanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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