Ivy at Davenport
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 49 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (23 vs median 5)
- High staff turnover (56%)
- High RN turnover (73%)
Bottom 25% in IA · Below recommended RN staffing · Worst in IVY HEALTHCARE GROUP chain · $209,816 in fines · Special Focus Facility (CMS)
What this means for your family
While many families report positive experiences with the therapy and social services teams, the facility has a pattern of serious allegations regarding medical oversight and cleanliness. We strongly recommend that you conduct an unannounced visit and specifically ask for the facility's most recent state inspection report to verify their compliance history before making a decision.
Google Reviews
Google Reviews
49 reviews on Google“The Ivy at Davenport receives polarized feedback, with many families praising the compassionate, family-like atmosphere and the dedication of specific staff members like Dawn and the therapy team. However, there are serious, recurring reports of neglect, poor sanitation, and communication breakdowns, particularly regarding medical oversight and responsiveness to resident needs. Families considering this facility should weigh the positive experiences of some against the severe concerns raised by others regarding basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing and CNA staff
- Effective physical and occupational therapy services
- Helpful administrative and social services staff
- Welcoming environment for new residents
Concerns
- Neglect and poor quality of care (mentioned by 6 reviewers)
- Unsanitary conditions and lack of cleanliness (mentioned by 3 reviewers)
- Understaffing and slow response times (mentioned by 3 reviewers)
- Inadequate medical oversight and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given that you have 75 residents, what specific steps are you taking to ensure that staff response times remain prompt, especially during evening and overnight hours?
- 3Could you walk me through your current protocols for maintaining cleanliness and sanitation in resident rooms and common areas?
- 4How does your clinical team coordinate medical oversight and keep families updated when a resident has a change in health status?
- 5What does the daily activity calendar look like, and how do you ensure that residents who may need extra assistance are actively included in these social programs?
- 6Regarding medication management, what systems do you have in place to ensure accuracy and consistency for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very compassionate and cares about the residents, they are more like family then anything!!”
“I felt comfortable voicing any concerns to Dawn or LeAnn and they took corrective action or provided direction.”
“My poor dad passed away in that dump! I have pictures of his room & how filthy it was & mold in the food dishes that had sat there for days!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
12
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents who lost too much weight
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ivy at Davenport has concerning patterns of ongoing complaints from families, with persistent issues in safety supervision, wound care, and food safety appearing repeatedly across surveys. Problems with accident prevention have occurred multiple times as recently as 2025, while issues with infection control, pressure ulcer care, and food temperature have recurred despite corrections. Given the high volume of 105 deficiencies across 10 surveys with 43 triggered by family complaints, families should visit to assess current conditions firsthand.
Mar 25, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 16, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Jul 16, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Mar 6, 2025Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Mar 6, 2025Complaint10
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Mar 25, 2026
$10,225
Fine
Dec 16, 2025
$12,535
Fine
Jun 24, 2024
$85,737
Payment Denial
Jun 24, 2024
77-day denial
Payment Denial
Oct 12, 2023
1-day denial
Fine
Oct 12, 2023
$13,039
Payment Denial
Jun 5, 2023
6-day denial
Fine
Jun 5, 2023
$111,040
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Mar 25, 2026InspectionClean
Fed violations: 16, State violations: 2
Feb 18, 2026ComplaintClean
Fed violations: 0, State violations: 0
Dec 16, 2025ComplaintClean
Fed violations: 3, State violations: 1
Nov 18, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 7, 2025ComplaintClean
Fed violations: 0, State violations: 0
Aug 13, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jul 16, 2025ComplaintClean
Fed violations: 3, State violations: 0
Jun 5, 2025ComplaintClean
Fed violations: 1, State violations: 0
Ownership & Operations
Who Operates This Facility
Ivy at Davenport
for profit
Chain Affiliation
Ivy Healthcare Group
4 facilities nationwide
Chain avg rating: 1.8/5 · Rank 2 of 4 (Worst)
Ownership & Management
Owners
Accordius Health at St Mary, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit theivyatdavenport.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Harmony Utica Ridge
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