Iva Post-Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews
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What this means for your family
While the facility is consistently praised for its cleanliness and friendly administrative team, there are recurring reports of nursing staff being distracted by personal devices and slow response times. We strongly recommend that families conduct unannounced visits and specifically monitor medication administration and call-light response times to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
61 reviews on Google“Iva Post-Acute receives highly polarized feedback, with many reviewers praising the facility's cleanliness and the kindness of specific staff members. However, significant concerns persist regarding inconsistent nursing care, long response times for call lights, and reports of staff being distracted by personal cell phones. Families should be aware that while some experiences are described as excellent, others report serious lapses in basic medical attention and personal care.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and helpful administrative staff
- Compassionate and dedicated individual caregivers
- Good variety of activities for residents
Concerns
- Slow response times to call lights (mentioned by 3 reviewers)
- Staff distracted by personal cell phones (mentioned by 3 reviewers)
- Lost personal belongings and clothing (mentioned by 2 reviewers)
- Inconsistent or negligent medical care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that resident call lights are answered promptly?
- 2I noticed that medication management is a key focus for your team; could you walk me through your process for ensuring accuracy and consistency in administering medications?
- 3How does your facility manage and track personal belongings to ensure that residents' clothing and items don't go missing?
- 4I see that your team actively engages with feedback online; how do you use that resident and family input to improve the daily experience here?
- 5What steps are you taking to ensure that staff remain focused and attentive to resident needs while on the floor, specifically regarding the use of personal devices?
- 6With the variety of activities you offer, how do you tailor these programs to ensure residents with different levels of mobility and interest feel included?
Personalized based on this facility's data
Key Review Excerpts
“The staff are very nice and helpful.. Smiling faces everywhere.”
“I cannot speak highly enough of the exceptional care my mother received at Iva Post Acute. From the moment she arrived, the entire staff—from the nurses and CNAs to the activities and dietary teams—treated her with dignity, respect, and genuine kindness.”
“Lazy staff on cell phones, chitchat, and even babysitting a grandchild unfortunately outnumber a few fantastic care givers.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Iva Post-Acute shows recurring issues across multiple surveys in specialized medical care, infection control, and medication management. The facility has had repeated deficiencies with dialysis care appearing in both 2024 and 2025 surveys, and infection control problems spanning from 2022 to 2025, suggesting difficulty maintaining consistent standards in these critical areas. While all violations have been corrected, the pattern of recurring specialized care issues warrants careful consideration for families with complex medical needs.
Sep 16, 2025Routine4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jul 11, 2024Routine6
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Apr 13, 2022Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Iva Post-Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 98 of 260
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit ivapostacute.com
Medicare data downloads
Original nursing home datasets
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