Irvine Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 209 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (4 vs median 2.0)
Below average in KY · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While the facility has a strong history of community engagement and effective rehab services, recent reports of communication failures and neglect are concerning. We strongly advise families to visit in person, observe the responsiveness of staff during off-hours, and ask specific questions about how the facility manages family communication and resident oversight.
Google Reviews
Google Reviews
209 reviews analyzed“Irvine Nursing and Rehabilitation Center receives overwhelmingly positive feedback from the majority of reviewers, who frequently describe the staff as caring, professional, and family-oriented. However, recent reviews from 2021 to 2024 highlight serious concerns regarding communication, neglect, and unprofessional behavior, suggesting a potential decline in quality of care. Families considering this facility should weigh the historical praise for its community atmosphere against these more recent, critical reports.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing staff
- Engaging and frequent resident activities
- Clean and well-maintained environment
- Effective short-term rehabilitation therapy
Concerns
- Poor communication and difficulty reaching staff/residents (mentioned by 2 reviewers)
- Reports of neglect or lack of basic care (e.g., hydration, wound care) (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that communication is a top priority for our family, what is the best way for us to stay in regular contact with the nursing team regarding my loved one's daily status?
- 2I noticed the facility has a very active calendar; could you walk me through a typical day of activities and how you encourage residents to participate?
- 3To ensure my loved one stays healthy and comfortable, what specific protocols do you have in place for monitoring hydration levels and skin integrity?
- 4With the current staffing levels, how do you ensure that every resident receives consistent, personalized attention throughout the day and night?
- 5How does your leadership team handle concerns or feedback from families, and what is the typical turnaround time for resolving a question or issue?
- 6Since the facility has a strong reputation for short-term rehabilitation, how do you coordinate those specialized care plans with the long-term nursing staff to ensure a smooth transition for residents?
Personalized based on this facility's data
Key Review Excerpts
“The Therapy was amazing and had me back on my feet walking in no time. The place is clean and they care about you, I enjoyed the food choices.”
“My grandmother has now been at this facility for a year now. The staff is outstanding. Everyone is like family and she never refers to it as the nursing home but calls it her home and the staff is like her extended family.”
“I called them 2 nights ago to give my grandmother a message not only was i yelled at they cussed at me and then they hung up on me. since that day i have called and asked to be transfered to the west wing straight to voicemail, this makes the 6th day since ive talked to her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had families file complaints that triggered inspections, resulting in deficiencies around resident care planning and facility safety. The most recurring issues involve safety and environmental concerns, infection control, and resident assessment processes. While all deficiencies show correction dates from the provider, the pattern spans multiple years with recent issues in 2025, suggesting ongoing challenges with maintaining consistent standards across care areas and facility operations.
Feb 13, 2025Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 19, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 8, 2020Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Apr 4, 2019Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Irvine Nursing and Rehabilitation Center
for profit
Chain Affiliation
Benjamin Landa
54 facilities nationwide
Chain avg rating: 3.2/5 · Rank 42 of 54
Ownership & Management
Owners
Platschek, Alexander
Owner
Platschek, Goldie
Owner
Rubenstein, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
209 reviews from families & visitors
Official Website
Visit irvinenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.