Iron County Medical Care Facility
Strong Medicare quality ratings; families often praise warm, family-like care environment. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While recent feedback highlights a positive, activity-rich environment, the severe historical complaints regarding medical oversight and responsiveness are concerning. We strongly recommend scheduling an unannounced visit to inspect the facility's cleanliness and asking management directly about their current protocols for medical emergencies and family communication.
Google Reviews
Google Reviews
11 reviews on Google“Iron County Medical Care Facility receives polarized feedback, with recent praise for a caring environment and activities contrasted against severe allegations of medical negligence and poor facility hygiene. Families should be aware of conflicting reports regarding the quality of care, ranging from professional engagement to complaints about unresponsiveness and substandard nutrition.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like care environment
- Active engagement and resident activities
- Professional facility atmosphere
Concerns
- Lack of responsiveness to resident and family needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've read that you have a very active engagement program; could you walk me through what a typical week of activities looks like for a resident?
- 2With the facility being quite large, what specific protocols do you have in place to ensure that family members receive timely updates and clear communication regarding their loved one's care?
- 3Could you explain how your team manages medication administration and what steps are taken to ensure accuracy and safety for residents?
- 4I understand that maintaining a high standard of cleanliness is a challenge in a facility of this size; what is your current daily routine for housekeeping and room maintenance?
- 5How does your dining team work to ensure that meal times are enjoyable and that residents' specific dietary preferences or nutritional needs are consistently met?
- 6Given the importance of responsiveness, what is the best way for a family to reach out if they have a concern, and what is your typical turnaround time for addressing those requests?
Personalized based on this facility's data
Key Review Excerpts
“Residents are loved and cared for like family. Clean and professional facility with lots of activities and good fun for the residents.”
“Food terrible, all prepackaged processed stuff and same food on menu all the time. Do not respond to residents or family needs nor complaints.”
“Killed my father, allowed him to bleed internally. And, they knew about the issue prior.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 41 deficiencies across multiple surveys, including families filing complaints about resident abuse protection and pharmacy services. Fire safety and building maintenance issues persist repeatedly across all surveys, alongside ongoing problems with medication management and infection control. While the facility corrects violations when cited, the recurring nature of safety deficiencies suggests systemic challenges with maintaining standards between inspections.
Apr 17, 2025Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 24, 2024Routine14
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Meet other general requirements that are deficient.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Apr 24, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Apr 20, 2023Routine13
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Ownership & Operations
Who Operates This Facility
Iron County Medical Care Facility
government
Ownership & Management
Owners
County of Iron
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit ironcountymcf.com
Medicare data downloads
Original nursing home datasets
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