Inspiration Hills Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 44 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, clean, and highly engaged care environment, particularly for rehab or dementia care. However, you should proactively ask about their protocols for medication administration and verify that nursing staff levels are adequate during weekend shifts.
Google Reviews
Google Reviews
44 reviews on Google“Families considering Inspiration Hills Rehabilitation Center will find a highly praised nursing and rehab team known for compassion, professionalism, and attentive wound care. While many recent reviews highlight a clean and welcoming environment, older reviews and some specific recent complaints raise concerns regarding facility maintenance, staffing adequacy, and medication administration protocols.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Engaging therapeutic and social activities
- Professional and welcoming administration
Concerns
- Staffing shortages and inadequacy (mentioned by 2 reviewers)
- Issues with medication administration protocols (mentioned by 2 reviewers)
- Facility maintenance and outdated equipment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated phrases for positive reviews, often using the same variations of 'thank you for your 5-star review and kind words.' For negative reviews, they use a standardized script to redirect the conversation to a specific email address.
Questions for Your Tour
- 1We've heard wonderful things about how welcoming the administration team is; how would you describe the relationship between the leadership and the residents?
- 2What specific steps are in place to ensure medication is administered accurately and on schedule for every resident?
- 3Could you tell us more about the daily social activities and therapeutic programs available to keep residents engaged?
- 4How does the facility manage staffing levels during busy shifts or overnight hours to ensure everyone gets the attention they need?
- 5What is the current plan for updating any older equipment or facility features to ensure the environment stays modern and comfortable?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been exceptional treating her wound daily. The facility is inviting and clean.”
“As soon as we walked into Inspiration Hills we noticed the center felt different. The building is bright and clean. Above all else, the staff, from the top to all the positions, was open, happy and friendly.”
“My mother was living at Inspiration Hills for 4-5years. My mom was treated with tender loving care by everyone. Her treatment, her meds., her care on anything she was wanted or needed was always taken of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 32 deficiencies across multiple surveys, including families filing complaints that triggered inspections. Recurring issues involve care planning, medication management, and safety hazards, with the same care planning problems appearing in four separate surveys from 2023-2025. While all deficiencies have correction dates, the persistent care planning issues suggest ongoing operational challenges that families should investigate during visits.
Mar 5, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 26, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 4, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 23, 2024Routine8
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 11, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
THE WILLIAMSBURG CARE COMPANY LP
DEBBIE R R WAMPLER
Chain Affiliation
Paramount Healthcare
8 facilities nationwide
Chain avg rating: 2.3/5 · Rank 4 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit inspirationhillsrehab.com
Medicare data downloads
Original nursing home datasets
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