Insinger's Personal Care Homes North

Staff person A used foul language, called a resident a drug addict, and used yelling and threats of eviction, failing to treat residents with dignity and respect.

Two unlabeled, used toothbrushes were found in the medicine cabinet of a shared bathroom.

A resident's record was missing required information including race, hair color, eye color, religious affiliation, and identifying marks.

The basement carbon monoxide detector's batteries had not been changed annually as required by the Carbon Monoxide Alarms Standard Act.

A staff member's criminal background check was not initiated until after they were hired.

A staff member did not receive required annual training in emergency procedures and resident rights for the 2024 training year.

The kitchen ceiling fan was covered in a thick layer of black dirt and grime.

The kitchen first aid kit was missing required items, specifically a breathing shield and eye coverings.

The front porch has a 2-inch by 2-inch area of missing flooring at the top of the stairs, creating a trip and fall hazard.

Bedrooms 1, 3, and 7 did not have an operable lamp or light source available from the bedside.