Indian Lake Rehabilitation Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation services. Still worth an in-person visit.
based on 21 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and nursing staff, making it a strong candidate for short-term rehabilitation. However, because multiple families have raised concerns about administrative transparency and resident safety, we strongly recommend asking for a detailed explanation of their discharge planning process and their policy on resident vetting before admission.
Google Reviews
Google Reviews
21 reviews on Google“Indian Lake Rehabilitation Center receives high praise for its physical therapy program and friendly, dedicated nursing staff, with many reviewers noting a warm, family-oriented atmosphere. However, there are serious concerns regarding administrative transparency and safety, specifically regarding patient discharge practices and the vetting of residents. Families should weigh the strong clinical outcomes reported by some against the significant complaints regarding management's handling of patient placement and safety.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation services
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility environment
- Strong sense of community and family-oriented culture
Concerns
- Concerns regarding patient safety and resident vetting (mentioned by 2 reviewers)
- Administrative issues regarding discharge planning and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star rating for health inspections, what specific protocols do you have in place to ensure resident safety and thorough vetting of new admissions?
- 2I noticed your team is very active in responding to feedback online; how does that commitment to open communication translate into how you handle discharge planning and updates for families?
- 3With your strong reputation for physical therapy, how are those sessions integrated into a resident's daily routine to ensure they stay active and engaged?
- 4Since you have a smaller community of 40 residents, how do you foster that family-oriented culture during daily activities and mealtimes?
- 5What is your process for keeping families informed when medical needs change or if an urgent health situation arises?
- 6How do you balance maintaining a clean, well-maintained environment with the need for a warm, home-like atmosphere for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The care I received was excellent. going there after two surgeries, unable to be up out of bed by myself. In one weeks time, they through their help and caring, I was up and moving.”
“My grandma has been there for a few years now and has always gotten amazing care. The facility is always clean and she enjoys the activities that are there as well.”
“Was a great place but they let anyone in sex offenders violent people in had to take my mom out of there they use to have the best rehab center”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Indian Lake Rehabilitation Center shows persistent safety concerns, with recurring fire safety system problems appearing across multiple surveys from 2019 to 2024, including repeated sprinkler system and emergency power deficiencies. Families have filed reports that triggered investigations into fire safety and abuse prevention issues. While all deficiencies were reportedly corrected, the pattern of repeated fire safety violations across five years raises questions about maintaining consistent safety standards.
Jun 20, 2024Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 23, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 11, 2023Complaint2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Dec 16, 2021Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
May 2, 2019Routine20
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop a communication plan.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ownership & Operations
Who Operates This Facility
Indian Lake Rehabilitation Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 125 (Best)
Ownership & Management
Owners
Saber Healthcare Holdings LLC
Owner (parent company) · Organization
Wiw Dynasty LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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