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Nursing HomeMedicaid Investigative

Indian Hills Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1720 North Spruce, Ogallala, NE 6915382 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.0/5

based on 6 Google reviews

5
4
3
2
1
Indian Hills Manor Nursing Home in Ogallala, NE — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 5)
  • High staff turnover (58%)
  • High RN turnover (60%)

Bottom 25% in NE · Below recommended RN staffing · Worst in LANTIS ENTERPRISES chain

Source: Medicare data

What this means for your family

Given the consistent reports of neglect and hygiene failures in recent years, families should exercise extreme caution when considering this facility. If you must tour, specifically ask to see the bathing logs and inquire about current staffing ratios to ensure they meet your loved one's basic health needs.

Google Reviews

Google Reviews

6 reviews on Google
Indian Hills Manor faces significant criticism regarding hygiene standards and staffing levels, with multiple reports of neglect and infrequent bathing for residents. While older reviews from 2017 and 2018 provided higher ratings, recent feedback from 2020 to 2022 is consistently negative, highlighting a decline in quality of care.

Quality Themes

Tap a score for details
FoodN/AStaff1.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Short-term rehab availability
  • Facility accessibility for local residents

Concerns

  • Poor hygiene and infrequent bathing (mentioned by 2 reviewers)
  • Chronic understaffing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02017(1)4.02018(1)1.02020(1)1.02022(5)

Distribution · 8 analyzed

5
0
4
2
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols do you have in place to ensure that residents receive consistent assistance with daily hygiene and bathing?
  • 2How does your team communicate with families regarding changes in a resident's health status or care plan, especially when concerns arise?
  • 3With the facility currently managing a high volume of short-term rehab patients, how do you ensure that long-term residents continue to receive dedicated, personalized attention?
  • 4What steps is the leadership team taking to improve the overall facility cleanliness and environment for residents?
  • 5Can you walk me through the process for handling medical emergencies, and how quickly can a resident expect to be seen by a licensed nurse during an urgent situation?
  • 6What kind of daily activities or social engagement opportunities are available to help residents feel connected and active within the community?

Personalized based on this facility's data


Key Review Excerpts

Yesterday I heard from my mom that it had been 16 days for her to receive her FIRST bath/shower. Their hygiene protocol due to covid/short staff has gone from 2 showers a week to 1 shower a week (which I find repulsive in of itself), but 16 days without a shower is inappropriate, neglect, and poor/pathetic care/management).

Rehab patient's family member · 2022☆☆☆☆

The understaffing issue will disallow for your loved one to get the exercise they need to prevent further issues such as blood clots.

Family member · 2022☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
2.79hrs
68%
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

2

measures

Worse Than Avg

12

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility56.9%
Worse than Avg
Here
56.9%
US
93.4%
NE
92.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility38.7%
Worse than Avg
Here
38.7%
US
15.5%
NE
20.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility35.5%
Worse than Avg
Here
35.5%
US
14.4%
NE
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
15.3%
NE
19.1%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility15.8%
Worse than Avg
Here
15.8%
US
4.9%
NE
4.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility14.3%
Worse than Avg
Here
14.3%
US
5.3%
NE
5.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
81.8%
NE
80.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility39.3%
Worse than Avg
Here
39.3%
US
79.8%
NE
75.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
NE
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (6.7)
2 complaint-triggered

Indian Hills Manor shows recurring problems with staff training and care planning across multiple surveys, with families filing complaint reports that triggered inspections in 2023 and 2025. The facility has faced repeated issues with nurse aide training, resident assessments, daily care assistance, and medication management. While all deficiencies show correction dates, the pattern of similar problems returning suggests ongoing management challenges that families should investigate during visits.

Mar 11, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Mar 4, 2025Routine
12
0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0940Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 4, 2025Complaint
1
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Apr 15, 2024Routine
18
0692Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Apr 6, 2023Routine
7
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Federal Penalties

Payment Denial

Apr 15, 2024

15-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Indian Hills Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Lantis Enterprises

Chain Size

5 facilities nationwide

Chain avg rating: 1.6/5 · Rank 4 of 5 (Worst)

Ownership & Management

Owners

Lantis, Cammy

Owner

12%

Lantis, Mary

Owner

52%

Lantis, Travis

Owner

12%

Rinard, Sandra

Owner

12%

Soulek, Wendy

Owner

12%

Key personnel

Lantis, CammyContracted Managing EmployeeLantis, MaryContracted Managing EmployeeLantis, TravisContracted Managing EmployeeMoore, MichaelContracted Managing EmployeeRinard, SandraContracted Managing Employee
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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