Imperial Manor Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in NE · Below recommended RN staffing · $7,903 in fines
What this means for your family
While some families report positive health outcomes for their relatives, the serious allegations regarding theft and hygiene are concerning. We strongly recommend visiting the facility in person to observe the cleanliness of resident rooms and speaking directly with management about their security protocols for personal property.
Google Reviews
Google Reviews
16 reviews on Google“Imperial Manor Nursing Home receives highly polarized feedback, with a significant number of reviews consisting of empty star ratings that lack descriptive detail. While some families report positive outcomes for their loved ones, others have raised serious allegations regarding staff theft of personal property and poor hygiene standards, such as soiled clothing being left in rooms.”
Quality Themes
Tap a score for detailsStrengths
- Caring staff reported by some families
- Positive health outcomes for long-term residents
- Generally perceived as a nice facility by some visitors
Concerns
- Theft of personal items and money
- Poor hygiene and lack of clothing changes
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility currently managing 58 residents, what specific protocols are in place to ensure that personal belongings and clothing are tracked and kept secure?
- 2I noticed some feedback regarding hygiene and laundry consistency; could you walk me through your daily routine for ensuring residents are changed and kept clean throughout the day?
- 3Given the recent health inspection scores, what specific steps is the leadership team taking to improve the facility's overall compliance and quality of care?
- 4Since many families have praised the kindness of your staff, how do you foster that positive culture while ensuring consistent staffing levels across all shifts?
- 5What does a typical day look like for a resident here in terms of social engagement, and how do you encourage participation for those who might be more reserved?
- 6In the event of a sudden change in a resident's health, what is your specific process for notifying family members and coordinating with their primary care physicians?
Personalized based on this facility's data
Key Review Excerpts
“My father has been doing better than he has in years since he started staying here!”
“My best friends grandma is in there an the nurse aids or nurses them selves are stealing her bingo money an stealing her charge cords from her room. She has had soiled clothes that lay on the floor for days at times.”
“Excellent facility with caring staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
9
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Imperial Manor has persistent issues with food safety and infection control across multiple years, with families filing complaints about dietary problems and medication errors. The facility shows recurring deficiencies in food handling, infection prevention, care planning, and medication management, though all violations have been corrected when identified. With 4 complaint-triggered surveys among 31 total deficiencies, families should carefully evaluate these care areas during visits.
Nov 20, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 4, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 10, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Oct 5, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 5, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 22, 2023Complaint1
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Federal Penalties
Fine
Jan 30, 2024
$7,903
Ownership & Operations
Who Operates This Facility
Imperial Manor Nursing Home
government
Ownership & Management
Owners
City of Imperial
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit imperialmanor.net
Medicare data downloads
Original nursing home datasets
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