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Nursing HomeMedicaid

Imperial Healthcare Center

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.

11926 La Mirada Blvd, La Mirada, CA 9063899 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 37 Google reviews

5
4
3
2
1
Imperial Healthcare Center Nursing Home in La Mirada, CA — Street View
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What this means for your family

This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab team is consistently praised for their results. While the nursing care is generally seen as compassionate, you should verify that medication administration protocols are strictly followed to avoid the inconsistencies noted in previous years.

Google Reviews

Google Reviews

37 reviews on Google
Families looking for rehabilitation services will find a highly-regarded therapy team that excels in helping patients regain mobility and strength. While the nursing and social work staff receive frequent praise for their compassion, some older reviews highlight concerns regarding medication schedule consistency and responsiveness.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities5.0Meds3.0MemoryN/AComms8.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Compassionate and attentive nursing staff
  • Kind and professional social workers
  • Clean and well-maintained environment

Concerns

  • Inconsistency with medication schedules

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(5)'21(1)'23(2)'25(14)'26(5)

Distribution · 44 analyzed

5
35
4
4
3
0
2
1
1
4

How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized, emotive, and enthusiastic responses to positive reviews, often addressing the reviewer by name and expressing deep gratitude. While some responses use repetitive, high-energy templates (e.g., using all caps for emphasis), they consistently acknowledge specific details mentioned in the reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to meet their mobility goals?
  • 2Since we want to ensure everything stays on track with daily routines, what specific systems do you have in place to ensure medication is administered accurately and on schedule?
  • 3We noticed your team is very active in responding to community feedback; how does the administration use resident and family input to improve care and address any concerns?
  • 4In the event of a medical emergency during the night or over the weekend, what is the protocol for contacting the physician and notifying the family?
  • 5What kind of daily activities or social outings do you organize to help residents stay engaged and connected with one another?
  • 6With the facility being so well-maintained, how does the housekeeping and maintenance team ensure a clean and comfortable environment for the residents every day?

Personalized based on this facility's data


Key Review Excerpts

Without them I would have not been able to walk as as I did. They worked me hard, of which I wanted. They didn’t give up, so neither was I going to give.

Rehab patient · 2026★★★★★

Not only did she get tremendous care, but there were two extremely kind, professional and compassionate social workers Ramona, Jessop and Maggie Rios.

Long-term resident's family · 2026★★★★★

The rehab workers had me working consistently so i literally went from a wheele chair to a cane in a week. Super clean decent food.

Rehab patient · 2017★★★★★
Source: 37 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.36hrs
48%
Registered nurses for medical care
Total Nursing
4.05hrs
99%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility63.6%
Worse than Avg
Here
63.6%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.3%
CA
10.5%
Los angeles
9.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
15.5%
CA
11.7%
Los angeles
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.3%
Mixed vs Avgs
Here
11.3%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.4%
Mixed vs Avgs
Here
12.4%
US
19.4%
CA
10.7%
Los angeles
9.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (15.4)
10 complaint-triggered

Imperial Healthcare Center shows a concerning pattern with 11 complaint-triggered deficiencies indicating families have filed reports about problems. The facility has recurring issues with infection control (appearing in 6 deficiencies across multiple years), care planning, and resident rights including failure to promptly notify families of incidents. While all deficiencies show correction dates, the persistent complaints and repeated violations in key care areas suggest ongoing quality concerns families should carefully evaluate.

Dec 31, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 22, 2025Routine
24
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0926Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have policies on smoking.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jan 15, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 26, 2024Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jul 16, 2024Routine
1
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 31, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Imperial Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Abraham Bak & Menachem Gastwirth

Chain Size

16 facilities nationwide

Chain avg rating: 2.4/5 · Rank 2 of 16

Ownership & Management

Owners

Lehmann, Kenneth

Owner

31%

Key personnel

Bak, AbrahamOfficer / DirectorGastwirth, MenachemOfficer / DirectorAbak Consulting LLCManagerMgaz Consulting LLCManagerCuriel, YamiletteManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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