Imperial Care Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 17 Google reviews
Watch Imperial Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Above-median deficiencies (36 vs median 13.0)
- High staff turnover (57%)
- High RN turnover (71%)
Bottom 25% in CA · Below recommended RN staffing · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $212,749 in fines · Special Focus Facility (CMS)
What this means for your family
Recent reports of preventable falls and hygiene neglect are significant red flags that require immediate investigation. If you choose this facility, you must verify their protocols for high-fall-risk residents and ask specifically about staffing ratios during night and weekend shifts.
Google Reviews
Google Reviews
17 reviews on Google“Recent reviews indicate severe concerns regarding patient safety and neglect, specifically citing preventable falls and inadequate monitoring for high-risk residents. While older reviews praised the rehabilitation staff and activities, recent feedback highlights critical issues with understaffing and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Rehabilitation services
- Engaging activities and events
- Professional social work and staff
Concerns
- Severe neglect and lack of hygiene monitoring (mentioned by 2 reviewers)
- Inadequate supervision leading to preventable falls (mentioned by 2 reviewers)
- Understaffing and lack of bed alarms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the great rehabilitation services you offer, how do you work with families to track a resident's progress toward their mobility goals?
- 2What specific protocols do you have in place to ensure residents are monitored closely, especially regarding fall prevention and use of bed alarms?
- 3Could you walk us through your daily routine for maintaining cleanliness and hygiene standards in the resident rooms and common areas?
- 4How does the nursing team ensure consistent and clear communication with family members regarding changes in a resident's health or daily care?
- 5What kind of engaging activities and events do you have planned for the residents to keep them socially connected?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation staff did a fantastic job helping her to regain her independence (that was very important to her) and she was treated with a lot of dignity and respect.”
“My father is in this place and I have seen extreme neglect, he has Alzheimer’s and he depends 100% on the nurses. The nurses dont really check on their patients in there rooms !! There’s not even alarms on the beds!!”
“The level of care my mother received at this facility was horrible. Before she was admitted, both the hospital and I clearly informed staff that she was a high fall risk and medically unstable. Despite those warnings, she was left unsupervised, and she fell the following morning.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Imperial Care Center has a concerning pattern of recurring deficiencies, with most violations (84 of 141) triggered by family complaints. The facility repeatedly struggles with resident protection from abuse and neglect, medication management errors, and accident prevention. While the facility shows corrections for individual violations, the same fundamental care issues persist across multiple surveys, suggesting systemic problems that families should carefully consider before placement.
Apr 10, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 9, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 14, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 10, 2025Complaint4
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 27, 2025
$22,396
Fine
May 10, 2024
$100,975
Payment Denial
May 10, 2024
21-day denial
Fine
Mar 20, 2024
$33,608
Payment Denial
Mar 20, 2024
2-day denial
Fine
Dec 12, 2023
$55,770
Ownership & Operations
Who Operates This Facility
Imperial Care Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 30 of 38 (Worst)
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Devorah Danziger Group a Business Assets Trust
Owner · Organization
Elka Kaplan Group a Business Assets Trust
Owner · Organization
Esther Hoff Group a Business Assets Trust
Owner · Organization
Mordechai Notis Group a Business Assets Trust
Owner · Organization
Rachel Notis Group a Business Assets Trust
Owner · Organization
Sarah Dunner Group a Business Assets Trust
Owner · Organization
Yehoshua Notis Group a Business Assets Trust
Owner · Organization
Yisroel Notis Group a Business Assets Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Notis, Shmuel
Owner (parent company)
Friedman, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit imperialcarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Studio City Rehabilitation Center
< 1 miNursing Home · Studio City, CA
Sherman Oaks Hospital Snf Dp
4.2 miNursing Home · Sherman Oaks, CA
La Brea Rehabilitation Center
4.5 miNursing Home · Los Angeles, CA
Sharon Care Center
4.5 miNursing Home · Los Angeles, CA
Hollywood Presbyterian Medical Center D/p Snf
6.0 miNursing Home · Los Angeles, CA
Chestnut Ridge Post Acute LLC
6.9 miNursing Home · Glendale, CA