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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 19 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Immanuels Healthcare has a middle-range Medicare overall rating. Strengths include engaging activity and musical programs. Some reviewers note concerns about staffing shortages leading to delayed patient care. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families should be aware of significant concerns regarding staffing shortages and hygiene maintenance, with recent reviews citing long wait times for care and unemptied trash. While some long-term residents have received high-quality care and praise for the activity programs, recent reports of patient neglect and poor cleanliness are critical red flags.
Quality Themes
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Concerns
Rating Trends
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Distribution · 22 analyzed
The owner provides personalized responses that often reference specific reviewer names and the facility's mission. For negative reviews, they acknowledge the issues and attempt to pivot to recent management improvements or direct communication channels.
Personalized based on this facility's data
Key Review Excerpts
“We have a talented activity Director delivering exceptional musical events, and outside community activities. Our Physical therapy provides outstanding services.”
“2017 MY GRANDMOTHER PASSED AWay while at Immanuel Healthcare BROKE THE families heart, BUT THE CARE she recieved while there was amazing.”
“The is the worse place ever, my sister went in for physical therapy and to learn how to live with dialysis, and came out with burns on both legs due to an incompetent doctor.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Immanuels Healthcare faces concerning ongoing safety and care issues, with families filing seven complaint-triggered reports citing problems with abuse prevention, accident safety, and fire safety systems. The facility shows recurring deficiencies in fire safety systems, medication management, and infection control that appear across multiple surveys, suggesting persistent operational challenges. While the facility corrects violations when cited, the pattern of repeated issues in critical safety areas warrants careful consideration.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Fort Worth Skilled Care, LLC
for profit
TGR HEALTHCARE, LLC
DOMINICIA E MORGAN
Owners
Villa, Ricardo
Owner
Thomas, Brian
Owner
Key personnel
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