Immanuels Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
While the facility has a history of providing great physical therapy and engaging activities, recent reviews indicate a troubling decline in staffing levels and sanitation. If you choose this facility, you should closely monitor the cleanliness of your loved one's room and verify that nursing response times are acceptable during evening and weekend shifts.
Google Reviews
Google Reviews
18 reviews on Google“Families should be aware of significant concerns regarding staffing shortages and hygiene maintenance, with recent reviews citing long wait times for care and unemptied trash. While some long-term residents have received high-quality care and praise for the activity programs, recent reports of patient neglect and poor cleanliness are critical red flags.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity and musical programs
- Effective physical therapy services
- Cleanliness in certain areas
- Friendly housekeeping and nursing staff
Concerns
- Staffing shortages leading to delayed patient care
- Inadequate housekeeping and sanitation maintenance (mentioned by 2 reviewers)
- Unprofessional or rude front desk/administrative behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
The owner provides personalized responses that often reference specific reviewer names and the facility's mission. For negative reviews, they acknowledge the issues and attempt to pivot to recent management improvements or direct communication channels.
Questions for Your Tour
- 1I noticed your musical programs and activities are a highlight for residents; could you tell me more about what a typical afternoon looks like for someone living here?
- 2Since we want to ensure our loved one is always well-attended to, how do you manage care delivery during busy shifts or when the facility is at full capacity?
- 3We value clear communication with families, so what is your process for keeping us updated on any changes in our loved one's health or daily routine?
- 4How does your team approach daily housekeeping and sanitation to ensure all resident rooms and common areas stay consistently clean?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate physician or nursing response?
- 6It's great to see that management actively engages with community feedback; how has the facility implemented recent changes based on suggestions from families?
Personalized based on this facility's data
Key Review Excerpts
“We have a talented activity Director delivering exceptional musical events, and outside community activities. Our Physical therapy provides outstanding services.”
“The facility was clean staff friendly but service was horrible I get shortage in staffing but patient neglect is unacceptable waiting over an hour for someone to check on patients.”
“2017 MY GRANDMOTHER PASSED AWay while at Immanuel Healthcare BROKE THE families heart, BUT THE CARE she recieved while there was amazing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Immanuels Healthcare faces concerning ongoing safety and care issues, with families filing seven complaint-triggered reports citing problems with abuse prevention, accident safety, and fire safety systems. The facility shows recurring deficiencies in fire safety systems, medication management, and infection control that appear across multiple surveys, suggesting persistent operational challenges. While the facility corrects violations when cited, the pattern of repeated issues in critical safety areas warrants careful consideration.
Jan 7, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 5, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 11, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 11, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Oct 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 9, 2024Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Fort Worth Skilled Care, LLC
for profit
TGR HEALTHCARE, LLC
DOMINICIA E MORGAN
Ownership & Management
Owners
Villa, Ricardo
Owner
Thomas, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit m.facebook.com
Medicare data downloads
Original nursing home datasets
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