Ignite Medical Resort Tulsa, LLC
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 265 Google reviews
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What this means for your family
While the facility offers a beautiful, hotel-like environment and excellent physical therapy, the recurring reports of medication errors and poor administrative communication are serious red flags. If you choose this facility, you must be prepared to be a highly active advocate for your loved one, specifically monitoring medication administration and ensuring care plans are followed during weekends and nights.
Google Reviews
Google Reviews
265 reviews on Google“Ignite Medical Resort Tulsa is frequently praised for its modern, clean, and resort-like atmosphere, with many families highlighting the professionalism and kindness of the nursing and therapy staff. However, a pattern of concerning reports exists regarding administrative communication, medication errors, and inconsistent care during off-hours or weekends. Families should be aware that while many have excellent experiences, others have reported significant lapses in basic patient care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Professional and attentive therapy team
- Welcoming and resort-like atmosphere
- Friendly and compassionate nursing staff
Concerns
- Poor communication and lack of coordination between departments (mentioned by 4 reviewers)
- Inconsistent care and slow response times during weekends/nights (mentioned by 5 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Inadequate staffing or supervision leading to patient falls/neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 216 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a modern, resort-like feel; how do you ensure that the daily activities and social programming maintain that high-energy, positive atmosphere for residents?
- 2With the current staffing levels, what specific protocols do you have in place to ensure consistent supervision and quick response times, particularly during the night and weekend shifts?
- 3Given the importance of medication safety, could you walk me through your double-check process to ensure accuracy and prevent errors in daily administration?
- 4I see that you are very active in responding to feedback online; how do you use that family input to improve coordination between your different departments?
- 5What is your communication plan for keeping families updated on their loved one’s care, and who is the primary point of contact if we have questions about a change in health status?
- 6How does your team handle medical emergencies or urgent health changes after hours to ensure residents receive immediate, high-quality care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and PT staff are great. The support staff not so much. They had to be asked repeatedly to wash my mother's clothes and when they did they lost 3 pair of her pants leaving her nothing to wear one day.”
“My wife’s grandfather was there to recover from a second stroke and both times they gave him the wrong medication or feeding bag. I think leaving a loved one in this facility is dangerous.”
“The physical and occupational therapists here are wonderful. My mother has been here for a few weeks and overall the care has been between decent and great. Some of the staff is exceptional, but as with any medical facility it’s best to keep a close eye on things.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with care quality and treatment, including two complaint-triggered deficiencies where families reported concerns about residents not receiving appropriate care according to their treatment plans. The main problem areas involve treatment and care quality, fire and electrical safety systems, and medication management. While most deficiencies show planned correction dates, the pattern of care quality issues persisting across multiple surveys and generating family complaints warrants careful consideration during your visit.
Nov 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 11, 2024Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Oct 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 15, 2021Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Oct 31, 2024
$16,772
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort Tulsa, LLC
for profit
Chain Affiliation
Ignite Medical Resorts
24 facilities nationwide
Chain avg rating: 2.7/5 · Rank 8 of 22
Ownership & Management
Owners
Tulsa Senior Investors LLC
Owner · Organization
Ignite Tulsa LLC
Owner (parent company) · Organization
Lbg Tulsa Shf Investors LLC
Owner (parent company) · Organization
Prestige Worldwide Tulsa LLC
Owner (parent company) · Organization
Gold Pearl, LLC
Owner (parent company) · Organization
Carr, Jared
Owner (parent company)
Gillis, Karen
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Rainey, Shawna
Owner (parent company)
Rose, Marc
Owner (parent company)
Shearer, Rachel
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
265 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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