Ignite Medical Resort St Peters
Limited public data on Ignite Medical Resort St Peters. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 77 Google reviews
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What this means for your family
While the facility is physically impressive and modern, the recent surge in reports regarding neglect and staffing shortages is concerning. If you are considering this facility, I strongly recommend visiting during a weekend or evening shift to observe actual response times and staff-to-resident ratios firsthand.
Google Reviews
Google Reviews
77 reviews on Google“Ignite Medical Resort St. Peters is a brand-new facility that receives high praise for its modern, resort-like aesthetics and clean environment. However, recent reviews from early 2026 indicate a significant decline in care quality, with multiple families reporting severe understaffing, long call-light response times, and unprofessional behavior from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Modern, state-of-the-art facility design
- Clean and well-maintained environment
- Friendly and helpful admissions and administrative staff
- High-quality physical therapy equipment
Concerns
- Severe understaffing and long call-light response times (mentioned by 3 reviewers)
- Unprofessional nursing staff and poor communication (mentioned by 3 reviewers)
- Inadequate patient hygiene and room cleanliness (mentioned by 2 reviewers)
- Insufficient physical therapy duration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve daily communication and care coordination?
- 2Given the state-of-the-art physical therapy equipment you have here, how do you determine the daily duration and intensity of therapy sessions for each resident?
- 3What specific protocols are in place to ensure that call lights are answered promptly, especially during shift changes or busier times of the day?
- 4How does your nursing team ensure consistent hygiene and room maintenance standards are met for every resident throughout the week?
- 5Could you walk me through how your staff keeps families updated on their loved one's health status and any changes in their care plan?
- 6What kind of daily social activities or engagement programs do you offer to help residents feel connected and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“Nurses are extremely unprofessional. Laughing and hollering (cursing) in hallway while my grandma sat in urine and feces. Asked for help and was told the nurse is on break.”
“Although there are several amazing nurses and techs, care is often sub-par, call light response has been delayed for over 45 minutes several times a day with weekend wait times up to 2 hours 30 minutes.”
“This beautiful designed resort is severely under staffed and should not be considered a physical rehab facility. If you or your loved one need to recover from any illness or injury this is not a place for you.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 1 measures
1
measures
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
15 deficiencies over the 3-year lookback period. 15 were complaint-triggered.
Mar 10, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 24, 2026Complaint13
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort St Peters
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Ownership & Management
Owners
Imr St Peters Holdings, LLC
Owner · Organization
Ignite St Peters Jv, LLC
Owner (parent company) · Organization
Kcb St Peters Trust
Owner (parent company) · Organization
Lbg St Peters LLC
Owner (parent company) · Organization
St. Peters Senior Investors, LLC
Owner (parent company) · Organization
Bertsch, Troy
Owner (parent company)
Brown, Leo
Owner (parent company)
Carr, Barry
Owner (parent company)
Carr, Jared
Owner (parent company)
Fields, Timothy
Owner (parent company)
Gillis, Karen
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
King, Christopher
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Morton, William
Owner (parent company)
Rainey, Shawna
Owner (parent company)
Rogers, Dylan
Owner (parent company)
Rose, Marc
Owner (parent company)
See, Kevin
Owner (parent company)
Smith, Thomas
Owner (parent company)
Thengil, Mathew
Owner (parent company)
Wagner, Michael
Owner (parent company)
White, Jim
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
77 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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