Ignite Medical Resort Rainbow Boulevard, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 257 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 9.0)
- High staff turnover (77%)
- High RN turnover (70%)
Below average in KS · Critically understaffed (RN) · Very high staff turnover · Below chain average · No penalties on record
What this means for your family
While the facility boasts a strong therapy team and some highly dedicated nursing staff, the recurring reports of neglect and communication failures are serious red flags. If you choose this facility, you must be prepared to advocate daily for your loved one, as multiple reviewers noted that basic needs are often ignored unless family members intervene.
Google Reviews
Google Reviews
257 reviews on Google“Ignite Medical Resort on Rainbow Boulevard receives highly polarized reviews, with many patients praising specific nursing and therapy staff for their dedication during rehab stays. However, a significant number of families report serious concerns regarding neglect, poor communication, and slow response times to call lights, particularly on weekends and night shifts. While the facility is often described as clean and modern, the inconsistency in basic care standards remains a major point of contention.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional individual nursing care (specifically Nurse LaToya)
- Effective and dedicated physical therapy department
- Clean, modern, and well-maintained facility
- Helpful and responsive hospitality staff (Curtis)
Concerns
- Slow or non-existent response to call lights (mentioned by 12 reviewers)
- Poor communication and lack of follow-up with families (mentioned by 8 reviewers)
- Inadequate staffing levels, especially on weekends (mentioned by 6 reviewers)
- Hygiene issues including failure to bathe patients or change soiled briefs (mentioned by 7 reviewers)
- Medication management errors or delays (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is your preferred process for keeping families updated on their loved one's daily progress and health status?
- 2Given the current staffing ratings, could you walk me through how you ensure consistent response times for call lights, especially during weekend shifts?
- 3I’ve heard wonderful things about the physical therapy department here; how do you integrate those therapy goals into the resident's daily routine and hygiene care?
- 4What specific protocols are in place to ensure medication management is accurate and that residents receive their doses on time?
- 5Since maintaining a clean and comfortable environment is a priority, how does the staff coordinate with nursing to ensure that personal care needs, like bathing and changing, are met consistently throughout the day?
- 6In the event of a medical emergency or a sudden change in condition, what is your communication protocol for notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“My mom had a stroke and upon dismissal... I decided to have her sent back to Ignite. That was a mistake that I will have to live with the rest of my life. She was left unattended for hours.”
“The therapy department was great. Food I will definitely miss. Curtis was also helpful.”
“The smell of urine in the patients room was absolutely horrendous it smelled like they had not be toileted or bathed in weeks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 24 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The most recurring problems involve safety hazards and accident prevention, medication management errors, and food safety violations. Recent complaints in 2024-2025 included serious issues like pressure ulcer care, nursing staffing deficiencies, and medication labeling problems, suggesting ongoing care quality concerns despite corrections.
Mar 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Dec 2, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2024Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 22, 2024Complaint15
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 21, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jan 10, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort Rainbow Boulevard, LLC
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.7/5 · Rank 14 of 22
Ownership & Management
Owners
Ignite Kumed Jv LLC
Owner · Organization
Prestige Worldwide Kumed LLC
Owner (parent company) · Organization
Gold Pearl, LLC
Owner (parent company) · Organization
Carr, Jared
Owner (parent company)
Gillis, Karen
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Roberts, Laura
Owner (parent company)
Rogers, Dylan
Owner (parent company)
Rose, Marc
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Berger, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Yehudis
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
257 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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