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Nursing HomeMedicaid Investigative

Ignite Medical Resort Rainbow Boulevard, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3910 Rainbow Blvd, Suite 400, Rosedale · Kansas City, KS 6610396 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 257 Google reviews

5
4
3
2
1
Ignite Medical Resort Rainbow Boulevard, LLC Nursing Home in Kansas City, KS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (16 vs median 9.0)
  • High staff turnover (77%)
  • High RN turnover (70%)

Below average in KS · Critically understaffed (RN) · Very high staff turnover · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

While the facility boasts a strong therapy team and some highly dedicated nursing staff, the recurring reports of neglect and communication failures are serious red flags. If you choose this facility, you must be prepared to advocate daily for your loved one, as multiple reviewers noted that basic needs are often ignored unless family members intervene.

Google Reviews

Google Reviews

257 reviews on Google
Ignite Medical Resort on Rainbow Boulevard receives highly polarized reviews, with many patients praising specific nursing and therapy staff for their dedication during rehab stays. However, a significant number of families report serious concerns regarding neglect, poor communication, and slow response times to call lights, particularly on weekends and night shifts. While the facility is often described as clean and modern, the inconsistency in basic care standards remains a major point of contention.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean6.0Activities7.0Meds3.0MemoryN/AComms2.0ValueN/A

Strengths

  • Exceptional individual nursing care (specifically Nurse LaToya)
  • Effective and dedicated physical therapy department
  • Clean, modern, and well-maintained facility
  • Helpful and responsive hospitality staff (Curtis)

Concerns

  • Slow or non-existent response to call lights (mentioned by 12 reviewers)
  • Poor communication and lack of follow-up with families (mentioned by 8 reviewers)
  • Inadequate staffing levels, especially on weekends (mentioned by 6 reviewers)
  • Hygiene issues including failure to bathe patients or change soiled briefs (mentioned by 7 reviewers)
  • Medication management errors or delays (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2343.02023(14)3.32024(36)4.52025(132)4.12026(22)

Distribution · 204 analyzed

5
149
4
12
3
5
2
4
1
34
13 reviews posted between Jun 22, 2025Jun 28, 2025 · 11 were 5-star
11 reviews posted between Aug 17, 2025Aug 23, 2025 · 10 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; what is your preferred process for keeping families updated on their loved one's daily progress and health status?
  • 2Given the current staffing ratings, could you walk me through how you ensure consistent response times for call lights, especially during weekend shifts?
  • 3I’ve heard wonderful things about the physical therapy department here; how do you integrate those therapy goals into the resident's daily routine and hygiene care?
  • 4What specific protocols are in place to ensure medication management is accurate and that residents receive their doses on time?
  • 5Since maintaining a clean and comfortable environment is a priority, how does the staff coordinate with nursing to ensure that personal care needs, like bathing and changing, are met consistently throughout the day?
  • 6In the event of a medical emergency or a sudden change in condition, what is your communication protocol for notifying family members immediately?

Personalized based on this facility's data


Key Review Excerpts

My mom had a stroke and upon dismissal... I decided to have her sent back to Ignite. That was a mistake that I will have to live with the rest of my life. She was left unattended for hours.

Long-term resident's family · 2024☆☆☆☆

The therapy department was great. Food I will definitely miss. Curtis was also helpful.

Rehab patient · 2026★★★★★

The smell of urine in the patients room was absolutely horrendous it smelled like they had not be toileted or bathed in weeks.

Visitor · 2023☆☆☆☆
Source: 257 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
42%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
76%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
12.1%
KS
6.1%
Wyandotte
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
15.4%
KS
18.1%
Wyandotte
14.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.8%
Better than Avg
Here
15.8%
US
19.5%
KS
23.2%
Wyandotte
28.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.7%
Worse than Avg
Here
31.7%
US
19.4%
KS
23.0%
Wyandotte
20.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.3%
KS
17.4%
Wyandotte
14.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
14.4%
KS
18.4%
Wyandotte
18.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
79.7%
KS
73.5%
Wyandotte
73.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.7%
Better than Avg
Here
84.7%
US
81.8%
KS
75.6%
Wyandotte
71.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Wyandotte
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Above state avg (10.1)
24 complaint-triggered

This facility shows concerning patterns with 24 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The most recurring problems involve safety hazards and accident prevention, medication management errors, and food safety violations. Recent complaints in 2024-2025 included serious issues like pressure ulcer care, nursing staffing deficiencies, and medication labeling problems, suggesting ongoing care quality concerns despite corrections.

Mar 19, 2025Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Dec 2, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 22, 2024Routine
11
0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 22, 2024Complaint
15
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0942Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0945Potential for harm · PatternCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 21, 2024Complaint
3
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Jan 10, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ignite Medical Resort Rainbow Boulevard, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Ignite Medical Resorts

Chain Size

25 facilities nationwide

Chain avg rating: 2.7/5 · Rank 14 of 22

Ownership & Management

Owners

Ignite Kumed Jv LLC

Owner · Organization

50%

Prestige Worldwide Kumed LLC

Owner (parent company) · Organization

10%

Gold Pearl, LLC

Owner (parent company) · Organization

Carr, Jared

Owner (parent company)

Gillis, Karen

Owner (parent company)

Gobst, Ryan

Owner (parent company)

Jablonski, Nicole

Owner (parent company)

Mcfarlane, John

Owner (parent company)

Roberts, Laura

Owner (parent company)

Rogers, Dylan

Owner (parent company)

Rose, Marc

Owner (parent company)

Thengil, Mathew

Owner (parent company)

White, Jim

Owner (parent company)

Berger, Aviva

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Israel, Yehudis

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Berger, MenachemManaging Control - Governing BodyCarr, BarryManaging Control - Governing BodyFields, TimothyManaging Control - Governing BodyIsrael, BenjaminManaging Control - Governing BodyStern, ToddManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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