Idaho State Veterans Home - Lewiston
Strong Medicare quality ratings; families often praise exceptionally clean and well-maintained facility. Still worth an in-person visit.
based on 21 Google reviews

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What this means for your family
The facility is highly regarded for its cleanliness and respectful staff, making it a comfortable environment for many veterans. However, because there is a past report of serious concerns regarding clinical care and rehabilitation, we strongly recommend that you schedule a tour to speak directly with the nursing director about their specific protocols for post-stroke recovery and medical oversight.
Google Reviews
Google Reviews
21 reviews on Google“The Idaho State Veterans Home in Lewiston is widely praised for its cleanliness, well-maintained environment, and respectful treatment of veterans. While many visitors report high satisfaction with the facility's appearance and staff demeanor, there is a serious, albeit older, report alleging neglect regarding medical care and rehabilitation support. Prospective families should focus on verifying the current quality of clinical care and communication protocols.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Respectful and caring staff
- Strong sense of honor and appreciation for veterans
- Positive environment for visitors
Concerns
- Allegations of neglect regarding medical care and rehabilitation
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; what are your specific protocols for keeping the resident areas so pristine?
- 2We are so impressed by the high staffing rating here; how does your team ensure that every veteran receives personalized, attentive care during their shifts?
- 3With such a strong sense of honor for veterans in this community, are there specific patriotic events or ceremonies held here for the residents?
- 4Could you walk us through the process for managing medical needs and how the team coordinates with doctors to ensure no part of a resident's care plan is missed?
- 5What kind of daily activities or social outings are available to help the residents stay engaged with one another?
- 6How does the staff handle unexpected medical changes or emergencies that might occur during the night?
Personalized based on this facility's data
Key Review Excerpts
“I’ve been in a lot of nursing homes and none are cleaner than this one. The staff are friendly and the resident appear very happy and well taken care of.”
“Excellent staff. Very caring and respectful. A very clean facility.”
“I visited my brother Steve Weber, building smells clean looks great and he was in good shape.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring issues with abuse and neglect protections, with families filing complaint reports that triggered recent investigations in 2024. The most frequent problems involve resident safety protections, care planning and assessments, and building safety systems. While all deficiencies show correction dates, the repeated abuse-related violations across multiple years and recent family complaints suggest ongoing challenges with fundamental resident protection standards that families should carefully evaluate.
Jul 17, 2025Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Jun 28, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 28, 2024Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 26, 2019Routine9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jun 28, 2024
$186,850
Ownership & Operations
Who Operates This Facility
Idaho State Veterans Home - Lewiston
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit veterans.idaho.gov
Medicare data downloads
Original nursing home datasets
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