Hurricane Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 113 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (64%)
- High RN turnover (67%)
Bottom 25% in UT · Meets national RN staffing standard · Below chain average · $46,602 in fines
What this means for your family
This facility has a highly regarded therapy team that excels at helping patients regain mobility, making it a strong candidate for short-term rehab. However, families should be aware of reports regarding inconsistent staffing levels and slow response times; we recommend visiting during off-hours to observe the environment firsthand and asking specific questions about call-light response protocols.
Google Reviews
Google Reviews
113 reviews on Google“Hurricane Health and Rehabilitation receives high praise for its dedicated therapy team and friendly staff, with many patients reporting successful recovery and mobility improvements. However, a segment of reviews highlights serious concerns regarding understaffing, neglect, and poor communication, suggesting a polarized experience depending on the specific care team and time of stay.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, friendly, and supportive nursing staff
- Strong discharge planning and coordination
- Clean and welcoming facility environment
Concerns
- Understaffing leading to neglected basic needs (mentioned by 6 reviewers)
- Slow response times to call lights (mentioned by 4 reviewers)
- Poor communication and lack of coordination between departments (mentioned by 3 reviewers)
- Poor food quality and unappealing meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that Hurricane Health and Rehabilitation has a strong reputation for physical and occupational therapy; how do you integrate these therapies into a resident's daily routine to ensure they stay active?
- 2With the current CMS staffing ratings, could you walk me through how your team prioritizes and manages call light responses to ensure residents receive timely assistance?
- 3I appreciate that you actively engage with families through your online review responses; how do you maintain that same level of open communication and coordination between your departments once a resident is here?
- 4Some families have shared feedback regarding the variety and quality of the meals served; what steps are you taking to improve the dining experience and ensure residents' nutritional preferences are met?
- 5Given the facility's recent focus on addressing state violations and deficiencies, what specific improvements have been implemented to ensure consistent, high-quality care for all residents?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals to ensure a smooth transition of care?
Personalized based on this facility's data
Key Review Excerpts
“The OT and PT were great. The IDT meeting was very professional. It was nice to rotate with each therapist and get each perspective.”
“I gave three stars only because a few people that work there actually care and try to do a good job. Their long term care sucks. They send a patient to a specialist or ER and then don't do what the specialist or ER doctor orders.”
“The staff here is absolutely amazing and very caring as well as compassionate. The name just a few that have made a wonderful impact with me would be Kason in Human resources, a few of the Dr's such as Todd, Dr Cosgrave, Colleen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hurricane Health and Rehabilitation has concerning patterns with families filing complaints that led to deficiencies in safety supervision, medication management, and care planning. The facility shows recurring issues across multiple areas including medication errors, accident prevention, food safety, and resident care, with problems persisting across surveys from 2022 to 2025. While the facility corrects deficiencies when cited, the repeated nature of problems suggests ongoing quality concerns families should carefully consider.
Sep 25, 2025Routine7
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Jul 30, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 19, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 18, 2023Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Sep 21, 2022Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Sep 25, 2025
$38,584
Fine
Jul 30, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Hurricane Health and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 249 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
113 reviews from families & visitors
Official Website
Visit hurricanehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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