Huntington Valley Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 95 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (31 vs median 13.0)
- High staff turnover (52%)
- High RN turnover (64%)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · No penalties on record
What this means for your family
This facility offers an industry-leading physical and occupational therapy program that is excellent for post-surgical recovery. However, families must be extremely vigilant regarding patient safety and nursing responsiveness, as recent reviews highlight dangerous fall incidents and significant communication gaps during medical crises.
Google Reviews
Google Reviews
95 reviews on Google“Families considering Huntington Valley Healthcare Center will find a facility highly praised for its exceptional physical and occupational therapy teams and compassionate nursing staff. However, significant concerns exist regarding patient safety, specifically regarding frequent falls, and critical reports of nursing understaffing and communication breakdowns during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy teams
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Culturally inclusive services (e.g., Vietnamese language/food)
Concerns
- High risk of patient falls and related injuries (mentioned by 2 reviewers)
- Nursing and CNA understaffing (mentioned by 4 reviewers)
- Poor communication from administration and case managers (mentioned by 3 reviewers)
- Inadequate response to medical emergencies/fever (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details mentioned in the text, such as particular staff members or facility features. While most responses are warm and appreciative, they rely heavily on a consistent professional template.
Questions for Your Tour
- 1We've heard wonderful things about your therapy and rehab teams; can you tell us more about how they work with residents to maintain their mobility?
- 2With the diverse community here, how do you incorporate different cultural traditions or specific dietary needs, like Vietnamese cuisine, into the daily dining experience?
- 3How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's condition are communicated promptly to the family?
- 4What specific protocols are in place to prevent falls and ensure residents are monitored closely during the night?
- 5In the event of a medical emergency or a sudden fever, what is the immediate process for notifying the family and coordinating care?
- 6How does the administration ensure that communication remains clear and consistent between the staff, the residents, and their loved ones?
Personalized based on this facility's data
Key Review Excerpts
“The PT program here is top notch!! I came to visit my Dad during Thanksgiving break and was really impressed by the care and compassion of the PT staff.”
“He was only there 3 weeks when he fell out of bed not once, but twice. The 2nd time he hit his head on his iv pole and needed to be taken to UCI trauma where he was placed in a neck brace”
“The fact that they offer Vietnamese food options and have Vietnamese-speaking staff made all the difference.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received 133 deficiencies across 21 surveys, with families filing 46 complaint-triggered reports indicating ongoing concerns. The most recurring issues involve medication management, infection control, and maintaining proper medical records. Despite corrections being reported for all violations, problems persist across multiple years, particularly with medication safety and infection prevention protocols, suggesting systemic challenges that families should carefully consider.
Feb 5, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jan 12, 2026Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 3, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 18, 2025Complaint4
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 7, 2025Routine30
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 5, 2026
$12,735
Fine
Feb 5, 2026
$12,735
Payment Denial
Feb 5, 2026
13-day denial
Ownership & Operations
Who Operates This Facility
Huntington Valley Healthcare Center
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 206 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit hvhcc.com
Medicare data downloads
Original nursing home datasets
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