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Nursing HomeMedicaid Investigative

Huntington Valley Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8382 Newman Avenue, Newland · Huntington Beach, CA 92647144 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 95 Google reviews

5
4
3
2
1
Huntington Valley Healthcare Center Nursing Home in Huntington Beach, CA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (31 vs median 13.0)
  • High staff turnover (52%)
  • High RN turnover (64%)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility offers an industry-leading physical and occupational therapy program that is excellent for post-surgical recovery. However, families must be extremely vigilant regarding patient safety and nursing responsiveness, as recent reviews highlight dangerous fall incidents and significant communication gaps during medical crises.

Google Reviews

Google Reviews

95 reviews on Google
Families considering Huntington Valley Healthcare Center will find a facility highly praised for its exceptional physical and occupational therapy teams and compassionate nursing staff. However, significant concerns exist regarding patient safety, specifically regarding frequent falls, and critical reports of nursing understaffing and communication breakdowns during medical emergencies.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean8.0Activities5.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Exceptional rehabilitation and therapy teams
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Culturally inclusive services (e.g., Vietnamese language/food)

Concerns

  • High risk of patient falls and related injuries (mentioned by 2 reviewers)
  • Nursing and CNA understaffing (mentioned by 4 reviewers)
  • Poor communication from administration and case managers (mentioned by 3 reviewers)
  • Inadequate response to medical emergencies/fever (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(2)'19(2)'21(5)'23(25)'25(26)'26(10)

Distribution · 97 analyzed

5
67
4
5
3
4
2
2
1
19

How They Respond to Reviews

90%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details mentioned in the text, such as particular staff members or facility features. While most responses are warm and appreciative, they rely heavily on a consistent professional template.

Questions for Your Tour

  • 1We've heard wonderful things about your therapy and rehab teams; can you tell us more about how they work with residents to maintain their mobility?
  • 2With the diverse community here, how do you incorporate different cultural traditions or specific dietary needs, like Vietnamese cuisine, into the daily dining experience?
  • 3How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's condition are communicated promptly to the family?
  • 4What specific protocols are in place to prevent falls and ensure residents are monitored closely during the night?
  • 5In the event of a medical emergency or a sudden fever, what is the immediate process for notifying the family and coordinating care?
  • 6How does the administration ensure that communication remains clear and consistent between the staff, the residents, and their loved ones?

Personalized based on this facility's data


Key Review Excerpts

The PT program here is top notch!! I came to visit my Dad during Thanksgiving break and was really impressed by the care and compassion of the PT staff.

Rehab patient's family · 2024★★★★

He was only there 3 weeks when he fell out of bed not once, but twice. The 2nd time he hit his head on his iv pole and needed to be taken to UCI trauma where he was placed in a neck brace

Rehab patient's family · 2026☆☆☆☆

The fact that they offer Vietnamese food options and have Vietnamese-speaking staff made all the difference.

Long-term resident's family · 2023★★★★★
Source: 95 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
4.26hrs
OK
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.3%
CA
10.5%
Orange
9.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.2%
Mixed vs Avgs
Here
10.2%
US
19.4%
CA
10.7%
Orange
9.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
14.4%
CA
10.4%
Orange
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.6%
Better than Avg
Here
12.6%
US
19.5%
CA
13.7%
Orange
12.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
15.4%
CA
11.6%
Orange
8.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Orange
98.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.7%
CA
93.2%
Orange
94.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
CA
94.2%
Orange
95.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

33deficiencies
3penalties
Well above state avg (15.4)
48 complaint-triggered

This facility has received 133 deficiencies across 21 surveys, with families filing 46 complaint-triggered reports indicating ongoing concerns. The most recurring issues involve medication management, infection control, and maintaining proper medical records. Despite corrections being reported for all violations, problems persist across multiple years, particularly with medication safety and infection prevention protocols, suggesting systemic challenges that families should carefully consider.

Feb 5, 2026Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Jan 12, 2026Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Dec 3, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 18, 2025Complaint
4
0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 19, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 7, 2025Routine
30
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0584Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Feb 5, 2026

$12,735

Fine

Feb 5, 2026

$12,735

Payment Denial

Feb 5, 2026

13-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Huntington Valley Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 206 of 260

Ownership & Management

Key personnel

Glasgow, GordonContracted Managing EmployeeStephensen, AndrewW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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