Hubbard Care Center
Strong Medicare quality ratings; families often praise compassionate nursing staff. Still worth an in-person visit.
based on 6 Google reviews

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What this means for your family
While historical reviews highlight a compassionate nursing and dietary team, the recent trend of blank, one-star reviews makes it difficult to verify current quality. We recommend scheduling an in-person tour to observe current staffing levels and resident interactions firsthand before making a decision.
Google Reviews
Google Reviews
6 reviews on Google“Hubbard Care Center receives praise for its compassionate nursing staff and attentive dietary team, with family members noting that their loved ones felt comfortable and well-cared for. However, the facility has received multiple blank, one-star reviews in recent years, which lack specific feedback and complicate a clear assessment of current operational standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Attentive dietary team
- Welcoming and comfortable environment
Concerns
- Lack of transparent feedback in recent low-rated reviews (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With a staffing rating of 3 out of 5, could you explain how you ensure consistent, personalized attention for each of the 60 residents throughout the day?
- 2I noticed that communication feedback has been a point of discussion for some families recently; what is your process for keeping families updated and addressing any concerns that arise?
- 3Given the recent state violations, what specific steps or improvements has the facility implemented to address these areas and prevent future issues?
- 4The dietary team is frequently praised for being attentive; how do you incorporate resident preferences or specific nutritional needs into the daily menu?
- 5Since you have been active in responding to some online feedback, what is the best way for us to maintain an open line of communication with your management team once our loved one is settled?
- 6Could you walk us through your protocol for handling medical emergencies, especially during evening or weekend hours when staffing levels might shift?
Personalized based on this facility's data
Key Review Excerpts
“The dietary staff, nurses aides and nurses all went out of their way to make mom feel at home and comfortable. The nurses there are very compassionate.”
“Hubbard Care Center (rehab facility) is definitely the place to go for your retirement/nursing care needs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
5
measures
7
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hubbard Care Center has concerning patterns of recurring fire safety and emergency preparedness deficiencies across multiple surveys, with some issues persisting despite previous corrections. Recent inspections found problems with fire safety systems, emergency drills, and smoke barriers that repeated from earlier surveys. Additionally, families have filed complaints leading to findings about abuse prevention policies and medical records protection, indicating potential resident safety and privacy concerns.
Jan 29, 2026Routine6
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 9, 2025Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 21, 2023Routine5
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Feb 6, 2024
$14,814
Fine
Dec 26, 2023
$14,113
Fine
Nov 20, 2023
$4,587
Fine
Oct 30, 2023
$12,587
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jan 29, 2026InspectionClean
Fed violations: 0, State violations: 0
Oct 29, 2025ComplaintClean
Fed violations: 0, State violations: 0
Aug 18, 2025ComplaintClean
Fed violations: 0, State violations: 0
Feb 19, 2025OtherClean
Fed violations: 0, State violations: 0
Feb 7, 2025InspectionClean
Fed violations: 0, State violations: 0
Jan 9, 2025InspectionClean
Fed violations: 3, State violations: 1
Jun 4, 2024ComplaintClean
Fed violations: 0, State violations: 0
Dec 21, 2023InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Hubbard Care Center
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit hubbardcarecenter.org
Medicare data downloads
Original nursing home datasets
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