Horizons Living and Rehab Center
Strong Medicare quality ratings; families often praise compassionate and consistent staff. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
Horizons Living and Rehab Center maintains a strong reputation for compassionate, consistent care and high standards of cleanliness. Families should feel confident in the staff's responsiveness, as multiple reviewers have noted excellent communication and a genuine focus on the individual needs of residents.
Google Reviews
Google Reviews
7 reviews on Google“Horizons Living and Rehab Center is consistently praised for its compassionate and attentive staff who prioritize building human connections with residents. Families highlight the facility's cleanliness and the professionalism of the rehab team, noting that the staff is responsive and personally focused on individual needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and consistent staff
- Clean, well-maintained facility
- Professional and effective rehab team
- Responsive communication
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star staffing rating, how do you ensure that the high level of consistent, compassionate care mentioned by families is maintained across all shifts?
- 2With 11 recent state violations on record, what specific steps has the leadership team taken to address these findings and improve the facility's health inspection outcomes?
- 3I noticed the rehab team receives high praise; could you explain how your therapists collaborate with the nursing staff to support a resident's daily recovery and mobility?
- 4What does a typical daily activity schedule look like for residents to ensure they remain socially engaged and active within the facility?
- 5How do you handle medical emergencies or urgent health changes, and what is your process for communicating those updates to family members in real-time?
- 6The facility is consistently described as clean and well-maintained; what is your approach to maintaining this environment while balancing the needs of 65 residents?
Personalized based on this facility's data
Key Review Excerpts
“Having worked in the healthcare professions for 40 years and knowing the different standards of care that exsist in the U.S. I was more than pleased when I recently observed the care and professionalism that the entire staff exhibited when caring for my father.”
“Compassionate and consistent staff, personally focused from individual care to dining needs to activities enjoyed ! They CARE!!”
“They do a great job. It's not easy work, but they manage to keep a solid human connection with their residents, which makes all the difference.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 24 deficiencies across three surveys with recurring issues in nursing staff training, resident rights, and care planning, though all violations have been corrected by the facility. The most recent survey in August 2024 identified problems with staff training programs and resident notification procedures, while earlier surveys found issues with resident assessments and medication services. No complaints were filed by families, and the facility has addressed each deficiency with documented correction dates.
Aug 28, 2024Routine13
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
May 11, 2022Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 24, 2019Routine4
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Construction Deficiencies
Use approved construction type or materials.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Ownership & Operations
Who Operates This Facility
Horizons Living and Rehab Center
for profit
Ownership & Management
Owners
Rousseau, Mitchell
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit horizonslivingandrehab.com
Medicare data downloads
Original nursing home datasets
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