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Nursing HomeMedicaid

Horizons Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

11411 Highway 65, Eckert · Eckert, CO 8141845 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 6 Google reviews

5
4
3
2
1
Horizons Care Center Nursing Home in Eckert, CO — Street View
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What this means for your family

While the facility is noted for its cleanliness and food, families should exercise extreme caution regarding rehabilitation services. Recent reports suggest a lack of therapy and aggressive pressure to transition rehab patients into long-term care; we strongly recommend verifying the facility's current state compliance and therapy staffing levels before admission.

Google Reviews

Google Reviews

6 reviews on Google
Horizons Care Center receives polarized feedback, with recent reviews highlighting significant concerns regarding the quality of rehabilitation services and staff conduct. While some family members appreciate the facility's cleanliness and food, recent patients report feeling pressured into permanent nursing home placement and experiencing poor communication from the care team.

Quality Themes

Tap a score for details
Food9.0Staff3.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • High-quality food service
  • Friendly staff interactions

Concerns

  • Lack of promised rehabilitation services (mentioned by 2 reviewers)
  • Pressure to transition from rehab to permanent nursing care (mentioned by 2 reviewers)
  • Understaffing and poor patient care standards (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)1.02023(1)5.02024(1)5.02025(1)2.32026(3)

Distribution · 7 analyzed

5
4
4
0
3
0
2
0
1
3

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to family feedback online; how do you use that input to improve the daily experience for residents?
  • 2Since we are looking for a long-term placement, could you explain how you manage the transition process for residents moving from short-term rehabilitation into permanent nursing care?
  • 3What specific rehabilitation services are currently available on-site, and how do you ensure residents receive the consistent therapy sessions they require?
  • 4Given the 11 recent state violations, what specific steps has the leadership team taken over the past year to improve clinical oversight and overall care standards?
  • 5I see that your staffing rating is quite strong; how do you ensure that this staffing level translates into consistent, personalized attention for residents throughout the day and night?
  • 6What does a typical social or activity schedule look like for residents here, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

Skilled and caring staff, clean facility, and great food! They are taking superior care of my brother!

Long-term resident's family · 2024★★★★★

They have excellent food. But rated as a home as one of the worst for patient care in the state of Colorado as stated by the state of Colorado ombudsperson . They are short on personnel there is no therapy what so ever.

Rehab patient · 2026☆☆☆☆

The rehab people kept trying to put me in the nursing home permentally bu giving me the cognitive test every day. I was there for rehab after surgery. Got no rehabilitation.

Rehab patient · 2026☆☆☆☆
Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.03hrs
OK
Registered nurses for medical care
Total Nursing
4.13hrs
OK
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
15.5%
CO
20.0%
Delta
20.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
15.3%
CO
14.4%
Delta
14.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.9%
Mixed vs Avgs
Here
4.9%
US
12.1%
CO
8.5%
Delta
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
14.4%
CO
13.8%
Delta
17.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CO
93.6%
Delta
98.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CO
94.7%
Delta
98.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.7%
Worse than Avg
Here
59.7%
US
79.8%
CO
75.6%
Delta
93.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CO
76.3%
Delta
91.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Delta
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
2penalties
Above state avg (8.8)
2 complaint-triggered
$34,174 in fines

Horizons Care Center shows persistent quality concerns, with families filing complaints that led to citations for accident prevention failures and abuse reporting deficiencies. Recurring issues span fire safety systems, resident care standards (including wound care and daily living assistance), and infection control, with many safety violations appearing repeatedly across multiple surveys from 2022 to 2024, suggesting ongoing compliance challenges despite reported corrections.

Jan 6, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 7, 2024Routine
22
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0361Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 5, 2023Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 13, 2023Routine
11
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jan 19, 2022Routine
8
0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Federal Penalties

Fine

Sep 5, 2023

$11,180

Payment Denial

Sep 5, 2023

2-day denial

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

7total
3deficiencies
Jan 31, 2025Follow-up
N/A0000 & 9999

*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.

Dec 20, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 4, 2024Routine
N/A0000, 0211, 0222 and 11 more

A portable space heater was found in the office; the heating element was measured above 800* and only allowed to be 212* max, removed during the survey. No POC required INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The f.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 80. This was evidenced by: 1) Fire Doors (annually)(80 5.2): Not adeq.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 80, 90A, and 105. This was evidenced by:1) Fire Dampers (4-6 years)(101.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 99, and 110. This was evidenced by:1) Emergency Power (101 9.1.3.1 &a.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, and 25. This was evidenced by:1) Fire Sprinkler Annual report missing mu.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) The battery-powered egress light for the gener.. Through observation during the survey, it was determined that the facility failed to maintain doors in accordance with NFPA 101. This was evidenced by:1) The hotel rehab corridor is obstructed from rehabilitation gym equipment2) rem.. Through observation during the survey, it was determined that the facility failed to maintain hazardous areas in accordance with NFPA 101. This was evidenced by:1) The storage room in Grand Mesa Way is deemed hazardous and .. Through observation during the survey, it was determined that the facility failed to maintain interior wall and ceiling finishes in accordance with NFPA 101. This was evidenced by:1) remove wood shingles that are a class C finish in the .. Through observation during the survey, it was determined that the facility failed to meet the healthcare facilities code requirements in accordance with NFPA 101 and 54. This was evidenced by:1) need caster blocks added to kitche.. Through observation during the survey, it was determined that the facility failed to meet the means of egress requirements in accordance with NFPA 101. This was evidenced by:1) remove exit signage for the hotel rehab wing. .. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) remove the deadbolt lock on the therapy wing fire doorNFPA .. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) The hotel rehab gym is open to the corridor and needs to re..

Nov 7, 2024Complaint
N/A0000, 0554, 0561 and 8 more

A recertification survey with Incident #35938 was completed on 11/4/24 to 11/7/24. Ten deficiencies were cited. An Emergency Preparedness survey was conducted from 11/4/24 to 11/7/24. No deficiencies were cited. Based on observations and interviews, the facility failed to maintain a comfortable homelike environment for residents on one of four units.Specifically, the facility failed to ensure the 400 hallway maintained a temperature of 71 degrees fahrenheit (F) to 81 degrees F.Findings include:I. Facility policy and procedureThe Safe Physical Environment policy, .. Based on observations, interviews and record review, the facility failed to ensure the self-administration of medications was clinically appropriate for one (#9) of one out of 20 sample residents.Specifically, the facility failed to appropriately assess Resident #9 for self-administration of medications.Findings include:I. Professional referenceAcco.. Based on observations, record review and interviews, the facility failed to ensure one (#10) of two residents reviewed for pressure injuries out of 20 sample residents received care and services necessary to prevent the development of pressure injuries.Specifically, the facility failed to ensure staff consistently followed the care planned wound preven.. Based on observations, record review and interviews, the facility failed to ensure two (#11 and#18) of five residents reviewed for activities of daily living (ADLs) received appropriate treatment and services to maintain or improve his or her abilities out of 20 sample residents. Specifically, the facility failed to provide the necessary assistance and equip.. Based on observations, record review and interviews, the facility failed to provide respiratory care services for one (#8) of two residents reviewed for respiratory care services out of 20 sample residents.Specifically, the facility failed to ensure oxygen was administered as ordered by the physician for Resident #33.Findings include:I. Facility policy an.. Based on observations, record review and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen. Specifically, the facility failed to:-Ensure hand hygiene was conducted appropriately; and,-Santitize potentially contaminated surfaces of a food preparation counter. Findings include:I. Pr.. Based on observations, record review, and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible development and transmission of infectious diseases.Specifically, the facility failed to:-Implement an effective water management pla.. Based on record review and interviews, the facility failed to ensure resident choices for one (#18) of five residents reviewed for activities of daily living (ADL) out of 20 sample residents. Specifically, the facility failed to provide bathing assistance for Resident #18 per his preference.Findings include: I. Facility policy and procedureThe Showers, .. Based on record review and interviews, the facility failed to ensure that the medical record was complete and accurate in keeping with accepted standards of practice for one (#9) of two residents reviewed for skin breakdown out of 20 sample residents.Specifically, the facility failed to conduct an accurate and thorough assessment of a resident' s.. Based on record review and interviews, the facility failed to provide services by qualified persons for two (#14 and #30) of three residents reviewed for falls out of 20 sample residents. Specifically, the facility failed to ensure Resident #14 and Resident #30 were assessed by a registered nurse (RN) after sustaining unwitnessed falls.Findings in..

Mar 19, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 18, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Oct 18, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Horizons Care Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Volunteers of America Senior Living

Chain Size

6 facilities nationwide

Chain avg rating: 2.8/5 · Rank 3 of 4

Ownership & Management

Owners

Volunteers of America National Services

Owner · Organization

Key personnel

Bloom, ShawnOfficer / DirectorErickson, KarenOfficer / DirectorHackett, KarenOfficer / DirectorJackson, CarmenOfficer / DirectorMullen, BethOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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