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Homestead of Osceola

Families consistently rate this highly — reviewers highlight compassionate, welcoming staff. Schedule a visit to confirm the fit.

334 North West View Drive, Osceola, IA 5021386 bedsLicensed & Active
Google rating
4.6/5

based on 21 Google reviews

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4
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1

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What this means for your family

While some families report excellent, personalized care, the facility has faced recent complaints regarding cleanliness and the loss of personal items. We recommend scheduling a tour specifically to inspect the condition of the living quarters and asking management about their protocols for tracking resident belongings.

Google Reviews

Google Reviews

21 reviews on Google
Homestead of Osceola receives highly polarized feedback, with long-term families praising the compassionate, personalized care and staff responsiveness. Conversely, more recent reviews highlight significant concerns regarding facility maintenance, cleanliness, and unprofessional staff behavior.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean2.0ActivitiesN/AMedsN/AMemory5.0CommsN/AValueN/A

Strengths

  • Compassionate, welcoming staff
  • Responsive to resident comfort needs
  • Supportive transition process for families

Concerns

  • Poor facility maintenance and cleanliness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(4)1.02023(1)5.02024(1)1.02025(1)5.02026(15)

Distribution · 22 analyzed

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20
4
0
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0
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14 reviews posted between Jun 17, 2026Jun 18, 2026 · 14 were 5-star

How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the facility has been working to maintain a welcoming environment; what is your current protocol for routine housekeeping and deep-cleaning schedules in the memory care units?
  • 2Since Homestead of Osceola is memory care certified, how do you tailor daily activities to keep residents engaged while ensuring the environment remains comfortable and well-maintained?
  • 3With 86 residents, how does your team manage the balance between providing personalized, compassionate care and overseeing the physical upkeep of the shared living spaces?
  • 4I see that the staff is often praised for being responsive to resident comfort; could you walk me through your process for addressing urgent medical needs or emergencies during the evening and overnight hours?
  • 5What steps are you taking to address recent feedback regarding facility maintenance to ensure the home remains a safe and pleasant environment for your residents?
  • 6How do you keep families updated on their loved one's daily progress and any changes in their care plan, especially given your focus on a supportive transition process?

Personalized based on this facility's data


Key Review Excerpts

My Dad's tv went out and Homestead had a tv for him to use until he could get a replacement. This was wonderful for him!!! I can not thank you enough.

Memory care family member · 2024★★★★★

Once we came we were welcomed with open arms. Kerri is one of the greatest nurses there is, she was on top of my moms evaluation and approved her to come.

Long-term resident's family · 2018★★★★★

plenty of cobwebs, missing trim and chipped paint greet you, and there are plenty enough dead bugs in the light fixtures to keep a biology class busy for two semesters at least.

Family member · 2023☆☆☆☆
Source: 21 Google reviews

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
5deficiencies
Apr 13, 2026Inspection
Clean

Fed violations: 0, State violations: 1

Jun 4, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Apr 5, 2021Inspection
Clean

Fed violations: 0, State violations: 0

Oct 31, 2019Complaint
Clean

Fed violations: 0, State violations: 0

Aug 6, 2019Complaint
Clean

Fed violations: 0, State violations: 0

Jul 11, 2019Complaint
Clean

Fed violations: 0, State violations: 0

Apr 23, 2019Inspection
Clean

Fed violations: 0, State violations: 3

Nov 19, 2018Complaint
Clean

Fed violations: 0, State violations: 1

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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