Homestead Manor a Palace Community
Strong Medicare quality ratings; families often praise warm, compassionate, and attentive nursing staff. Still worth an in-person visit.
based on 449 Google reviews
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What this means for your family
Homestead Manor is highly recommended for families seeking a facility where staff treat residents like family and maintain excellent communication. While the facility may not offer the most modern luxury amenities, the consistent quality of care and cleanliness makes it a very strong choice for long-term and memory care.
Google Reviews
Google Reviews
449 reviews on Google“Homestead Manor is a highly regarded nursing facility where families consistently praise the compassionate, attentive, and professional staff. Reviewers frequently highlight the cleanliness of the environment and the facility's ability to make residents feel like part of a family. While the facility may lack some modern luxury amenities, families express high levels of trust and satisfaction with the quality of care provided to their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Consistently clean and well-maintained facility
- Strong, proactive communication with families
- Welcoming, family-oriented atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 228 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given your facility's 5-star rating for cleanliness, what specific protocols do you have in place to maintain such a high standard of hygiene throughout the common areas and resident rooms?
- 2I noticed that your team is very active in responding to feedback online; how do you typically handle communication with families when a concern or question arises regarding a resident's care?
- 3With a 4-star staffing rating, could you walk me through how your nursing team balances their daily responsibilities to ensure that the compassionate, attentive care mentioned by so many families is consistently delivered?
- 4What are some of the most popular daily activities or social events that help foster the welcoming, family-oriented atmosphere Homestead Manor is known for?
- 5Since you have an 88-resident capacity, how does your medical team coordinate with local hospitals or specialists to ensure seamless emergency care when a resident needs immediate attention?
- 6What opportunities do you provide for family members to stay involved and connected with their loved ones, given your focus on a community-centered environment?
Personalized based on this facility's data
Key Review Excerpts
“The interdisciplinary care team is exceptional each person we’ve encountered has been knowledgeable, attentive, and genuinely invested in my father’s well-being.”
“They update me immediately on any changes that take place. They are open to any ideas or suggestions I have.”
“The nursing supervisory team has an open-door policy and listened to our ever changing concerns regarding our loved one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
15
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Homestead Manor has a near-clean inspection record with only 2 deficiencies found in one survey, both corrected by the facility. The issues involved food safety procedures and resident assessment coordination. With no complaint-triggered deficiencies and prompt corrections made, this suggests generally adequate care management, though families should verify current food service standards during visits.
Aug 8, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ownership & Operations
Who Operates This Facility
Homestead Manor a Palace Community
for profit
Ownership & Management
Owners
Shaham, Jacob
Owner
Shaham, Helen
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
449 reviews from families & visitors
Official Website
Visit thepalace.org
Medicare data downloads
Original nursing home datasets
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