Holly Care Center
Strong Medicare quality ratings; families often praise friendly and helpful staff (cited in older/positive reviews). Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
We strongly advise caution when considering this facility. Recent reports from 2025 and 2026 describe severe issues with patient safety, including unaddressed falls and significant weight loss. If you are evaluating this center, we recommend requesting a tour and specifically asking about their current clinical staffing ratios and protocols for preventing pressure sores and falls.
Google Reviews
Google Reviews
34 reviews on Google“Recent reviews for Holly Care Center indicate a severe decline in quality, with multiple families reporting critical issues including patient neglect, significant weight loss, frequent falls, and overmedication. While some older reviews praise the staff and facility atmosphere, the most recent feedback from 2025 and 2026 highlights serious concerns regarding clinical care and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff (cited in older/positive reviews)
- Convenient location
- Inviting and clean common areas (noted in select positive visits)
Concerns
- Severe patient neglect and physical decline (falls, weight loss, pressure sores) (mentioned by 4 reviewers)
- Inappropriate medication management and over-sedation (mentioned by 2 reviewers)
- Billing for services not rendered (mentioned by 2 reviewers)
- Poor communication and unprofessional staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve daily operations?
- 2Given the importance of resident health, what specific protocols do you have in place to monitor and prevent skin integrity issues like pressure sores?
- 3How does your nursing team manage medication administration to ensure accuracy and prevent over-sedation?
- 4Can you walk me through your process for communicating changes in a resident’s health status or care plan to family members?
- 5What steps are taken to ensure that billing statements are transparent and accurately reflect the services provided each month?
- 6With a capacity of 45 residents, what kind of social activities or engagement programs are scheduled to keep residents active and connected throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My mother was in this place for 5 weeks. In that time frame, she fell 6 times that I know of and was rushed to the hospital in Lamar 3 times. She was overmedicated and charged for her therapy services even though she wasn't able to participate.”
“They severely neglected my brother. I do blame myself cuz I was around also but these people more or less just left him laying in bed. Had several not just one several scores all the way to the bone. He lost at least 50 lbs.”
“My grandmother was in this nursing home only because Lamar nursing home was full. They constantly had her heavily medicated knowing she had a history of narcotics addition. They did no skilled nursing with her to try and get better.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
13
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Holly Care Center shows a pattern of corrected deficiencies across multiple surveys, with recurring issues in fire safety equipment and general care quality. The facility has addressed problems including fire extinguisher maintenance, infection control, care planning, and staff competencies, with all violations reportedly corrected by the provider. While no complaints triggered inspections, families should inquire about sustained improvements in these key areas during their visit.
Aug 28, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Mar 30, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Dec 16, 2021Routine4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
State Inspection History
Ownership & Operations
Who Operates This Facility
Holly Care Center
for profit
Chain Affiliation
Vivage Senior Living
12 facilities nationwide
Chain avg rating: 3.4/5 · Rank 3 of 17 (Best)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit vivage.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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