Hillview Senior Living & Rehab
Strong Medicare quality ratings; families often praise dedicated and approachable administrator. Still worth an in-person visit.
based on 12 Google reviews
Watch Hillview Senior Living & Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is currently receiving glowing reviews regarding leadership and staff attitude, families should be aware that many of these testimonials come from employees. We recommend scheduling an in-person tour to observe daily operations firsthand and verify if the 'family-like' environment extends to the actual care provided to residents.
Google Reviews
Google Reviews
12 reviews on Google“Hillview Senior Living & Rehab is currently receiving high praise for its leadership and friendly staff, particularly under the current administrator. While recent reviews highlight a positive, family-like atmosphere and ongoing facility improvements, the majority of these reviews appear to be written by employees or individuals closely associated with the staff.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and approachable administrator
- Friendly and polite staff
- Visible facility improvements and renovations
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the recent renovations and improvements around the facility; could you show us some of the areas that have been updated recently?
- 2The administrator seems very involved and approachable based on what we've read; how often do they interact with the residents and their families?
- 3We noticed the staff is described as very friendly and polite; how do you foster that kind of positive culture among the care team?
- 4With the facility being a cozy size of 50 residents, what kind of daily activities or social events are planned to keep everyone engaged?
- 5How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 6What steps are being taken to ensure there is always plenty of dedicated support and hands-on care available for each resident throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“Hillview Senior living and Rehabilitation/ Hillview healthcare center staff always puts their residence first. I have had an amazing experience with the administration definitely with Caitlin (administrator) who has a heart of gold for the residents and was very helpful with question I had.”
“The staff are always so friendly and helpful whenever I have concerns. The facility has been changing a lot but is looking great.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to serious findings including abuse/neglect protection failures and inadequate care treatment, though these were reportedly corrected. The facility shows recurring problems with fire safety systems, emergency preparedness, and resident care quality across multiple surveys. While all deficiencies have correction dates, the pattern of repeated fire safety and emergency preparedness issues suggests ongoing operational challenges families should investigate during visits.
Jun 13, 2025Routine10
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Aug 2, 2024Routine9
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 17, 2023Routine8
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Hillview Senior Living & Rehab
for profit
Chain Affiliation
Wlc Management Firm
18 facilities nationwide
Chain avg rating: 2.5/5 · Rank 7 of 17
Ownership & Management
Owners
Wlc Management Firm LLC
Owner · Organization
Stout, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit wlcfirm.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.