Nursing HomeMedicaid

Hillside Medical Lodge

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

300 S Highway 36 Byp N, Gatesville, TX 76528|128 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 69 Google reviews

(254) 865-7575 Directions Website

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What this means for your family

This facility is an excellent choice for patients requiring intensive physical therapy or wound care, as their rehab team is frequently cited as top-tier. While the overall care is highly rated, families should verify the specific staffing levels during night shifts and weekends to ensure prompt response to call lights.

Google Reviews

69 reviews analyzed

“Families considering Hillside Medical Lodge can expect highly praised rehabilitation services and a warm, welcoming atmosphere that many residents describe as feeling like home. While the nursing and physical therapy teams receive frequent acclaim for their professionalism, some reviewers have noted concerns regarding nighttime staffing levels and occasional delays in response to call buttons.”

Quality Themes

Tap a score for details

Strengths

Exceptional physical therapy and rehab services
Compassionate and professional nursing staff
Clean and well-maintained facility
Engaging resident activities and entertainment

Concerns

Nighttime staffing shortages (mentioned by 2 reviewers)
Slow response times to call buttons (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

80%response rate

Good

The owner provides highly personalized, warm, and emotionally resonant responses to positive reviews, often mentioning specific residents by name. For negative reviews, the owner attempts to address concerns directly, though occasionally shifts toward a defensive or explanatory tone.

Questions for Your Tour

1We've heard wonderful things about your physical therapy and rehab services; could you tell us more about how that program supports resident recovery?
2It's great to see how much care you put into responding to feedback from families; how does the management team use resident input to improve the facility?
3With the facility being so well-maintained and clean, what is your routine for ensuring the resident living areas stay comfortable and hygienic?
4Could you describe what a typical day looks like regarding the activities and entertainment available for residents?
5How do you ensure that call buttons are answered promptly, especially during the overnight hours?
6What is the protocol for managing medical emergencies or urgent care needs during the night shift?

Personalized based on this facility's data

Key Review Excerpts

“The physical therapy department with Jennifer and her team work with Dad and encourage him to work hard and he loves being in there with each of the staff and other residences.”

Rehab patient's family · 2025★★★★★

“I was at this nursing home for 5 months. I could not walk or stand. With the help of their wonderful pt staff and nurses, today I can walk with a walker and stand.”

Rehab patient · 2024★★★★★

“I noticed during this stay the many residents who passed by my room moving about in a variety of mobili”

Returning rehab patient · 2023★★★★★

Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.24hrs

32%

Registered nurses for medical care

Total Nursing

3.32hrs

81%

All nurses + aides combined

Staff Turnover

50%

Lower is better (< 30% = good)

RN Turnover

67%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility40.9%

Worse than Avg

Here

40.9%

12.1%

2.5%

Coryell

1.0%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility30.0%

Worse than Avg

Here

30.0%

19.5%

18.4%

Coryell

15.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.0%

Worse than Avg

Here

24.0%

19.4%

14.2%

Coryell

14.9%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Coryell

97.8%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

5.3%

3.2%

Coryell

6.6%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility15.1%

Mixed vs Avgs

Here

15.1%

15.4%

9.4%

Coryell

11.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

79.7%

88.0%

Coryell

91.9%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

81.8%

89.2%

Coryell

89.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.8%

Worse than Avg

Here

1.8%

1.6%

1.5%

Coryell

1.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies

Near state avg (9.1)

2 complaint-triggered

Hillside Medical Lodge has recurring issues with care planning and food safety across multiple surveys, with families filing three complaint reports about emergency response, medication services, and dietary concerns. The facility shows a pattern of deficiencies in resident assessment, care planning, and nutrition services that have persisted from 2023 through recent 2025 inspections, though all violations have correction dates indicating the facility addresses identified problems.

Dec 11, 2025Routine8 findings

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 28, 2025Complaint1 finding

0755Minor

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 13, 2024Routine2 findings

0802ModerateCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Sep 18, 2023Complaint1 finding

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jul 11, 2023Routine1 finding

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coryell County Memorial Hospital Authority

Organization Type

for profit

Management Company

UPTOWN FS LLC

Administrator

HEIDI WEFING

Chain Affiliation

Chain Name

Coryell County Memorial Hospital Authority

Chain Size

9 facilities nationwide

Chain avg rating: 2.5/5 · Rank 6 of 8

Ownership & Management

Owners

Coryell County Memorial Hospital Authority

Owner · Organization

100%

Campbell, John